UrbanPiper incident

Custom POS Integration orders backlog

Resolved after 29 minutes, affecting Enterprise POS Integrations, on July 16, 2026.

resolved Jul 16, 2026, 03:54 PM UTC

The custom pos order backlog issue has been resolved. Affected services are now operating normally. We will continue to monitor closely, but no further impact is expected. Thank you for your patience while we worked through this.

Started
Jul 16, 2026, 03:24 PM UTC
Resolved
Jul 16, 2026, 03:54 PM UTC
Duration
29m
Detected by Pingoru
Jul 16, 2026, 03:24 PM UTC

Affected components

Enterprise POS Integrations

Update timeline

  1. investigating Jul 16, 2026, 03:24 PM UTC

    POS order relay might be affected

  2. investigating Jul 16, 2026, 03:33 PM UTC

    Custom POS order relay might be affected

  3. resolved Jul 16, 2026, 03:54 PM UTC

    The custom pos order backlog issue has been resolved. Affected services are now operating normally. We will continue to monitor closely, but no further impact is expected. Thank you for your patience while we worked through this.

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