UrbanPiper experienced a minor incident on July 16, 2026 affecting Enterprise POS Integrations, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise POS Integrations
Update timeline
- investigating Jul 16, 2026, 03:24 PM UTC
Status: Investigating POS order relay might be affected Affected components Enterprise POS Integrations (Degraded performance)
- investigating Jul 16, 2026, 03:33 PM UTC
Status: Investigating Custom POS order relay might be affected Affected components Enterprise POS Integrations (Degraded performance)
- resolved Jul 16, 2026, 03:54 PM UTC
Status: Resolved The custom pos order backlog issue has been resolved. Affected services are now operating normally. We will continue to monitor closely, but no further impact is expected. Thank you for your patience while we worked through this. Affected components Enterprise POS Integrations (Operational)