UrbanPiper experienced a minor incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 19, 2026, 07:40 PM UTC
Status: Monitoring Between 12:10 IST and 01:00 IST, there was an issue with orders where item modifiers were missed. A fix has been deployed and the team is now monitoring to ensure ingestion remains stable. We are reviewing affected orders and will follow up individually where needed.
- resolved May 19, 2026, 08:21 PM UTC
Status: Resolved The issue affecting orders between 12:10 IST and 01:00 IST, where item modifiers were missed, has been fully resolved. Ingestion has been stable since the fix was deployed. We appreciate your patience and apologize for any inconvenience this may have caused.