UrbanPiper incident

Order Ingestion — Item Modifiers Missing

Resolved after 41 minutes, on May 19, 2026.

resolved May 19, 2026, 08:21 PM UTC

The issue affecting orders between 12:10 IST and 01:00 IST, where item modifiers were missed, has been fully resolved. Ingestion has been stable since the fix was deployed. We appreciate your patience and apologize for any inconvenience this may have caused.

Started
May 19, 2026, 07:40 PM UTC
Resolved
May 19, 2026, 08:21 PM UTC
Duration
41m
Detected by Pingoru
May 19, 2026, 07:40 PM UTC

Update timeline

  1. monitoring May 19, 2026, 07:40 PM UTC

    Between 12:10 IST and 01:00 IST, there was an issue with orders where item modifiers were missed. A fix has been deployed and the team is now monitoring to ensure ingestion remains stable. We are reviewing affected orders and will follow up individually where needed.

  2. resolved May 19, 2026, 08:21 PM UTC

    The issue affecting orders between 12:10 IST and 01:00 IST, where item modifiers were missed, has been fully resolved. Ingestion has been stable since the fix was deployed. We appreciate your patience and apologize for any inconvenience this may have caused.

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