Uptime.com incident

Performance Metrics Collection Interrupted

Major Resolved

Uptime.com experienced a major incident on August 17, 2026, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 11:18 AM UTC
Resolved
Aug 17, 2026, 02:50 PM UTC
Duration
3h 32m
Detected by Pingoru
Aug 17, 2026, 11:18 AM UTC

Update timeline

  1. resolved Aug 17, 2026, 11:18 AM UTC

    Between 11:18 and 14:50 GMT on August 17, an issue in our platform interrupted the collection of historical performance metrics. Check execution and alerting were not affected. All checks continued to run on schedule and alerts were delivered normally throughout this period. Performance metrics recorded during the affected window were not stored and cannot be recovered. Customers will see a gap in metrics charts and reports covering this time range. The issue is fully resolved and metrics collection is operating normally. We have made changes to prevent this from recurring. Uptime and downtime records, including SLA calculations, are unaffected.