Uptime.com incident

Location Down - Puerto Rico-San Juan

Minor Resolved

Uptime.com experienced a minor incident on August 26, 2026, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 07:25 PM UTC
Resolved
Aug 27, 2026, 12:52 AM UTC
Duration
5h 26m
Detected by Pingoru
Aug 26, 2026, 07:25 PM UTC

Update timeline

  1. identified Aug 26, 2026, 07:25 PM UTC

    We are currently facing connection issues with the `PR-San Juan(EdgeUno)-1` probe server. One of our service provider is experiencing an outage in their Puerto Rico-San Juan data centre. Our Engineering team is working closely with the provider to resolve the issue swiftly. We will provide updates as soon as they become available. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

  2. resolved Aug 27, 2026, 12:52 AM UTC

    We’re pleased to confirm that the connection issues with our `PR-San Juan(EdgeUno)-1` probe server have been resolved. All systems are back online and functioning as expected. Thank you for your patience while we worked with our provider to restore connectivity.