Uptime.com incident

Connectivity Degraded - Australia-Perth

Minor Resolved

Uptime.com experienced a minor incident on May 23, 2026, lasting 16h 4m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 12:56 AM UTC
Resolved
May 23, 2026, 05:00 PM UTC
Duration
16h 4m
Detected by Pingoru
May 23, 2026, 12:56 AM UTC

Update timeline

  1. identified May 23, 2026, 12:56 AM UTC

    We are experiencing connection issues with our probe servers in the `Australia-Perth` location. This is currently resulting in a complete loss of both inbound and outbound IPv4+IPv6 traffic across multiple locations. One of our server provider in the location has verified packet loss affecting international connectivity. Server/s affected: - `AU-Perth(Equinix)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

  2. resolved May 23, 2026, 05:01 PM UTC

    IPv4+IPv6 connectivity to the `AU-Perth(Equinix)-1` probe server is UP and all systems are stable. The `Australia-Perth` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.