Uphold Outage History

Temporary Service Issue We’re addressing a technical issue that’s temporarily affecting certain services on Uphold and Topper We expect to restore service shortly. Areas affected: - Trading - Deposits and Withdrawals We’ll post regular updates here as more information becomes available. Thanks for your understanding.

We're experiencing issues processing Deposits and Withdrawals on the XRPL Network. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. Products Affected: - Uphold - Topper We’ll continue to provide updates as new information becomes available. Thank you for your understanding.

We’re currently experiencing an issue that is affecting some of our services. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

We’re currently experiencing an issue, caused by a third-party provider, that is impacting the normal use of our platforms. The incident affects multiple functionalities, including login, transactions, and other related services. This issue impacts Uphold, Topper, easyBitcoin.app, Enterprise, and Ascent. Our team is actively investigating, and we’ll provide updates as soon as they become available.

We're experiencing delays processing Solana withdrawals affecting Uphold and Topper. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

We’re addressing a technical issue that’s temporarily affecting crypto withdrawals on Uphold {and Topper}. We're on it and expect to restore full service shortly. We’ll post regular updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience.

A major service disruption at Amazon Web Services (AWS) is causing widespread internet outages, affecting multiple apps and online services across the industry. As a result, SMS login codes for Uphold may be delayed or temporarily unavailable for some users. This issue originates outside of Uphold. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team is monitoring the situation closely and will provide updates as AWS restores normal service.

We’re currently experiencing issues with the TON (The Open Network) network, which are affecting deposits on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

We’re experiencing an issue causing Topper to load slowly or fail for some users. Our team is actively investigating and will provide updates here as they become available. Thank you for your understanding.

Due to an issue with one of our service providers, we’re experiencing delays processing deposits and withdrawals via crypto networks. Your transaction may take longer than usual to complete. Once the issue is resolved, queued transactions will be processed. Our team has identified the issue and is actively working with the provider on a fix. We apologise for the inconvenience.

We are continuing to investigate this issue.

We’re experiencing a delay in processing payouts for Staking Rewards. Our team is actively working on a fix, and payouts will resume as soon as the issue is resolved. We'll post updates as soon as we have them.

We’re experiencing issues with the Bittensor (TAO) network, which are affecting transactions on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

We're currently investigating issues affecting some Uphold Card users in the UK following routine maintenance. Impacted users may experience declined transactions or difficulties using newly issued cards. Our team is actively working to resolve the issue. We'll provide further updates as we make progress. We apologize for the inconvenience and appreciate your patience.

We're aware of an issue affecting access to some of our services. We're on it and will update as soon as we have more information.

We’re currently experiencing issues with the Polygon network, which are affecting transactions on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying Polygon issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

Earlier today, the Alephium network began experiencing significantly increased block times due to a sudden spike in difficulty. We are working on a solution with the Alephium team. Deposits via Alephium have been disabled and withdrawals may experience delays due to uncertain block production times.

We’re currently investigating a technical issue that is temporarily affecting withdrawals on the below networks, impacting both Uphold and Topper. - Algorand - Cardano - Cosmos - Dogecoin - Hedera - Near - Polkadot - Solana - Stellar - Tezos - Tron - Xinfin Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity. We are closely monitoring both assets and will provide updates should the situation change. Thank you for your understanding.