Uphold incident

Service Disruption | Transactions on Polygon network

Notice Resolved View vendor source →

Uphold experienced a notice incident on July 30, 2025 affecting Deposits & Withdrawals and Topper, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 12:38 PM UTC
Resolved
Jul 30, 2025, 07:33 PM UTC
Duration
6h 55m
Detected by Pingoru
Jul 30, 2025, 12:38 PM UTC

Affected components

Deposits & WithdrawalsTopper

Update timeline

  1. investigating Jul 30, 2025, 12:38 PM UTC

    We’re currently experiencing issues with the Polygon network, which are affecting transactions on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying Polygon issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

  2. resolved Jul 30, 2025, 07:33 PM UTC

    This incident has been resolved.