Uphold incident
Service Disruption | Withdrawals on multiple networks
Uphold experienced a minor incident on July 25, 2025 affecting Deposits & Withdrawals and Topper, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 25, 2025, 09:35 AM UTC
We’re currently investigating a technical issue that is temporarily affecting withdrawals on the below networks, impacting both Uphold and Topper. - Algorand - Cardano - Cosmos - Dogecoin - Hedera - Near - Polkadot - Solana - Stellar - Tezos - Tron - Xinfin Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.
- monitoring Jul 25, 2025, 09:44 AM UTC
A fix has been implemented, and we are currently monitoring the results. We expect all affected withdrawals to be processed successfully. If any transactions fail, please retry the withdrawal. Thank you for your patience.
- resolved Jul 25, 2025, 10:08 AM UTC
This incident has been resolved.