Uphold experienced a major incident on October 1, 2025 affecting Topper, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Topper
Update timeline
- investigating Oct 01, 2025, 06:40 PM UTC
We’re experiencing an issue causing Topper to load slowly or fail for some users. Our team is actively investigating and will provide updates here as they become available. Thank you for your understanding.
- monitoring Oct 01, 2025, 07:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2025, 07:52 PM UTC
This incident has been resolved.