Affected components
Update timeline
- identified Mar 26, 2026, 11:41 PM UTC
We are currently experiencing delays with Ethereum (ETH) network transactions, affecting both deposits and withdrawals. The issue has been identified and originates from a third-party service provider. We are actively monitoring the situation and will resume normal operations as soon as the issue is resolved. Impact: Uphold, Ascent, and Topper We apologize for any inconvenience and will provide updates as the situation progresses.
- monitoring Mar 27, 2026, 12:24 AM UTC
The issue affecting Ethereum (ETH) transactions has been resolved. A fix has been implemented and operations should be back to normal. We continue to monitor for any outlier situations.
- resolved Mar 27, 2026, 12:59 AM UTC
This incident has been resolved.
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