Uphold experienced a minor incident on September 14, 2025 affecting Uphold Debit Card, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Uphold Debit Card
Update timeline
- investigating Sep 14, 2025, 06:56 AM UTC
We're currently investigating issues affecting some Uphold Card users in the UK following routine maintenance. Impacted users may experience declined transactions or difficulties using newly issued cards. Our team is actively working to resolve the issue. We'll provide further updates as we make progress. We apologize for the inconvenience and appreciate your patience.
- monitoring Sep 14, 2025, 07:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2025, 08:43 AM UTC
This incident has been resolved.