Updox experienced a minor incident on July 2, 2024 affecting Updox, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Updox
Update timeline
- identified Jul 02, 2024, 01:41 PM UTC
We have identified that some users may experience slowness within Updox. We are investigating the issue and will post updates every 30 minutes.
- monitoring Jul 02, 2024, 02:10 PM UTC
We have implemented a fix for the slowness and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved within 30 minutes.
- resolved Jul 02, 2024, 02:22 PM UTC
We have implemented a fix for the slowness and the issue is resolved. We will continue to monitor. If you need further assistance, please visit https://www.updox.com/support/ and click the blue icon in the lower right to chat with support.