Updox incident

Updox Central Application

Critical Resolved View vendor source →

Updox experienced a critical incident on February 25, 2026 affecting Updox Central Application, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 02:06 PM UTC
Resolved
Feb 25, 2026, 03:38 PM UTC
Duration
1h 31m
Detected by Pingoru
Feb 25, 2026, 02:06 PM UTC

Affected components

Updox Central Application

Update timeline

  1. investigating Feb 25, 2026, 02:06 PM UTC

    Updox is experiencing a disruption in service with the Updox Central Application. Updox Central is unable to connect to the server. We are investigating the issue and will post updates every 30 minutes.

  2. identified Feb 25, 2026, 02:49 PM UTC

    Our team has determined the cause of the service interruption with the Updox Central Application and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.

  3. resolved Feb 25, 2026, 03:38 PM UTC

    This incident has been resolved.