Updox experienced a minor incident on March 10, 2026 affecting Updox, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Updox
Update timeline
- investigating Mar 10, 2026, 12:04 PM UTC
Updox is experiencing a disruption in service with the inbox. Customers may experience errors when uploading, viewing, and sending documents. We are investigating the issue and will post updates every 30 minutes.
- investigating Mar 10, 2026, 12:47 PM UTC
We are continuing to investigate this issue.
- investigating Mar 10, 2026, 01:28 PM UTC
Our team continues to investigate the service interruption with the Updox inbox and we will continue to provide updates every 30 minutes. Thank you for your patience.
- resolved Mar 10, 2026, 01:40 PM UTC
We have implemented a fix for the outage and the issue is resolved. All systems are operational at this time.