Updox incident

Updox Login Issues (Single Sign On)

Minor Resolved View vendor source →
Started
Mar 27, 2026, 05:29 PM UTC
Resolved
Mar 27, 2026, 06:11 PM UTC
Duration
41m
Detected by Pingoru
Mar 27, 2026, 05:29 PM UTC

Affected components

Updox

Update timeline

  1. investigating Mar 27, 2026, 05:29 PM UTC

    Practice Fusion, Dr. Chrono, and PointClickCare users may experience an error with Single Sign On (SSO). We are investigating and will post an update as soon as we have one available. When logging in, please use a private browsing session. We apologize for the inconvenience, if you need any assistance getting logged in, please reach out to Updox Support at https://www.updox.com/support/

  2. monitoring Mar 27, 2026, 06:09 PM UTC

    We have implemented a fix for the Single Sign On error. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.

  3. resolved Mar 27, 2026, 06:11 PM UTC

    We have implemented a fix for the Single Sign On error. All systems are operational at this time.

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