Updox incident

Inbox Slowness

Minor Resolved View vendor source →

Updox experienced a minor incident on February 24, 2026 affecting Updox, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 06:02 PM UTC
Resolved
Feb 24, 2026, 07:32 PM UTC
Duration
1h 30m
Detected by Pingoru
Feb 24, 2026, 06:02 PM UTC

Affected components

Updox

Update timeline

  1. investigating Feb 24, 2026, 06:02 PM UTC

    Updox has identified that some users may experience slowness within Application. We are investigating the issue and will post updates every 30 minutes.

  2. investigating Feb 24, 2026, 06:26 PM UTC

    Our team continues to investigate the slowness within Updox and will continue to provide updates every 30 minutes. Thank you for your patience.

  3. monitoring Feb 24, 2026, 07:21 PM UTC

    We have implemented a fix for the slowness issue and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.

  4. resolved Feb 24, 2026, 07:32 PM UTC

    This incident has been resolved.