Updox incident

Degraded Performance

Minor Resolved View vendor source →

Updox experienced a minor incident on July 2, 2024 affecting Updox, lasting 21h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 04:21 PM UTC
Resolved
Jul 03, 2024, 01:44 PM UTC
Duration
21h 23m
Detected by Pingoru
Jul 02, 2024, 04:21 PM UTC

Affected components

Updox

Update timeline

  1. identified Jul 02, 2024, 04:21 PM UTC

    We have identified that some users may experience slowness within Updox. We are investigating the issue and will post updates every 30 minutes.

  2. monitoring Jul 02, 2024, 04:28 PM UTC

    We have implemented a fix for the slowness and the issue is resolved. We will continue to monitor.

  3. resolved Jul 03, 2024, 01:44 PM UTC

    This incident has been resolved.