Updox experienced a notice incident on August 14, 2024 affecting Fax, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Fax
Update timeline
- monitoring Aug 14, 2024, 04:45 PM UTC
We are experiencing delays processing outbound faxes through our fax vendor. Some outbound faxes are taking longer than expected to deliver to their destination. We have implemented a workaround and will resolve this issue once the backlog of outbound faxes has cleared.
- resolved Aug 14, 2024, 08:12 PM UTC
This incident has been resolved.