Updox experienced a notice incident on August 15, 2024 affecting Updox and Fax, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
UpdoxFax
Update timeline
- identified Aug 15, 2024, 02:53 PM UTC
Updox is experiencing a disruption in service. Users may experience errors when importing, faxing, uploading, printing, email, and forms. Other functions may also be impacted. We are investigating the issue and will post updates every 30 minutes.
- monitoring Aug 15, 2024, 03:24 PM UTC
We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
- resolved Aug 15, 2024, 03:35 PM UTC
This incident has been resolved.