Updox experienced a minor incident on September 18, 2024 affecting Updox, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Updox
Update timeline
- identified Sep 18, 2024, 04:06 PM UTC
We have identified that some users may experience 504 errors or slowness within Updox. We are investigating the issue and will post updates every 30 minutes.
- resolved Sep 18, 2024, 04:45 PM UTC
We have implemented a fix for the errors and slowness. The issue is now resolved. We will continue to monitor. If you need further assistance, please visit https://www.updox.com/support/ and click the blue icon in the lower right to chat with support.