Updox experienced a minor incident on February 9, 2025 affecting Updox, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Updox
Update timeline
- investigating Feb 09, 2025, 02:58 PM UTC
Updox is experiencing a disruption in service. You may experience trouble when uploading or attaching documents and may notice an error message in the notifications. We are investigating the issue and will provide an update as soon as we have more information. Workaround for drag and drop: When using drag and drop to upload documents, click the X on the upload and then refresh the inbox. The document should appear in your inbox.
- resolved Feb 09, 2025, 03:34 PM UTC
We have implemented a fix for the outage and the issue is resolved. All systems are operational at this time. We will continue to monitor.