Updox incident

Service Disruption

Major Resolved View vendor source →

Updox experienced a major incident on February 27, 2025 affecting Updox and Fax and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 04:58 PM UTC
Resolved
Feb 27, 2025, 05:22 PM UTC
Duration
23m
Detected by Pingoru
Feb 27, 2025, 04:58 PM UTC

Affected components

UpdoxFaxQuick Send SMS - Text Messaging

Update timeline

  1. identified Feb 27, 2025, 04:58 PM UTC

    Updox is experiencing a disruption in service. Users may notice loss of functionality and documents not loading. We are investigating the issue and will post updates every 30 minutes.

  2. monitoring Feb 27, 2025, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2025, 05:22 PM UTC

    This incident has been resolved.