UpCloud incident
[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues
Resolved after 3 hours 22 minutes, affecting EUROPE-1: Managed Object Storage, on April 29, 2026.
Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email [email protected] Thank you for your patience and we apologize for any inconvenience caused.
Affected components
Update timeline
- identified Apr 29, 2026, 06:28 PM UTC
We have identified an issue causing latency and timeouts when accessing or managing Managed Object Storage in the Europe-1 region. Users may experience temporary timeouts or failure which management operations or to load bucket details. All other Managed Object Storage regions (Europe-2, Europe-3, US-1, APAC-1) are unaffected. If you have any questions or concerns regarding your services, please reach out to our support team via live chat at https://hub.upcloud.com/ or via email: [email protected]
- identified Apr 29, 2026, 07:30 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 29, 2026, 08:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 09:51 PM UTC
Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email [email protected] Thank you for your patience and we apologize for any inconvenience caused.
Your product runs on more than UpCloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services