UpCloud experienced a minor incident on September 28, 2026 affecting FI-HEL2: File Storages, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 02:01 PM UTC
We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center. We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state. During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen. We are sorry for the inconvenience.
- monitoring Sep 28, 2026, 03:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 04:41 PM UTC
This incident has been resolved.