UpCloud incident

[DE-FRA1]: Storage Backend Issue

Minor Resolved View vendor source →

UpCloud experienced a minor incident on August 25, 2026 affecting DE-FRA1: Storage Backends, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 11:45 PM UTC
Resolved
Aug 26, 2026, 06:49 AM UTC
Duration
7h 3m
Detected by Pingoru
Aug 25, 2026, 11:45 PM UTC

Affected components

DE-FRA1: Storage Backends

Update timeline

  1. investigating Aug 25, 2026, 11:45 PM UTC

    We are investigating a storage backend issue that is affecting some resources including cloud servers in our DE-FRA1 data center. We are actively working to resolve this issue as swiftly as possible. We regret any inconvenience this might be causing and thank you for your patience as we work to address this. If you have any questions or concerns, please feel free to contact our 24/7 live support in our control panel or via email at [email protected].

  2. monitoring Aug 26, 2026, 03:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2026, 06:49 AM UTC

    This incident has been resolved.