UpCloud incident

[ES-MAD1]: Managed Kubernetes Deployment & Termination

Major Resolved View vendor source →

UpCloud experienced a major incident on June 19, 2025 affecting ES-MAD1: Managed Kubernetes, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 03:40 PM UTC
Resolved
Jun 19, 2025, 06:58 PM UTC
Duration
3h 17m
Detected by Pingoru
Jun 19, 2025, 03:40 PM UTC

Affected components

ES-MAD1: Managed Kubernetes

Update timeline

  1. investigating Jun 19, 2025, 03:40 PM UTC

    We are currently investigating an issue affecting the Managed Kubernetes service in our ES-MAD1 datacenter. During this time, users may experience new Managed Kubernetes service deployment failing or services not completing terminations. We are actively working on identifying the root cause of the issue and will post further updates as more information becomes available. Our sincere apologies for any inconvenience caused.

  2. monitoring Jun 19, 2025, 05:41 PM UTC

    A fix has been implemented for the issue affecting the Managed Kubernetes service in our ES-MAD1 datacenter. We will continue to monitor the situation. If you are still having issues feel free to reach out to our support at [email protected].

  3. resolved Jun 19, 2025, 06:58 PM UTC

    This incident has been resolved. If you are still experiencing issues please contact our support at [email protected].