UpCloud experienced a minor incident on May 13, 2026 affecting SG-SIN1: Managed Kubernetes, lasting 9h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2026, 03:26 AM UTC
We are currently investigating an issue affecting the Managed Kubernetes Service in our SG-SIN1 region. Users may find that their clusters are stuck in a Pending state. Our team is currently investigating the issue to identify the root cause. We will provide additional updates as more information becomes available. We apologise for any inconvenience this may cause.
- identified May 13, 2026, 06:11 AM UTC
We have identified the root cause of the issues affecting the Managed Kubernetes service in the SG-SIN1 region. Our team is currently working on a resolution to address the issue. We will provide further updates once the fix is applied.
- monitoring May 13, 2026, 08:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 12:39 PM UTC
This incident has been resolved.