UpCloud incident
Control Panel https://hub.upcloud.com/ login issues
UpCloud experienced a notice incident on May 4, 2026 affecting UpCloud Control Panel and API, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 04, 2026, 11:15 AM UTC
We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation. Please note that this issue is limited to the control panel login process. It does not affect your active cloud services. If you experience any issues when logging in, please do not hesitate to contact our support team via email [email protected] We apologise for the inconvenience.
- identified May 04, 2026, 12:28 PM UTC
We are continuing to work on a fix for this issue.
- identified May 04, 2026, 12:28 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 04, 2026, 12:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 01:21 PM UTC
This incident has been fully resolved. Please contact our support team via live chat or [email protected] if you have any further questions regarding the incident.