UpCloud incident

Control Panel https://hub.upcloud.com/ login issues

Notice Resolved View vendor source →
Started
May 04, 2026, 11:15 AM UTC
Resolved
May 04, 2026, 01:21 PM UTC
Duration
2h 5m
Detected by Pingoru
May 04, 2026, 11:15 AM UTC

Affected components

UpCloud Control PanelAPI

Update timeline

  1. identified May 04, 2026, 11:15 AM UTC

    We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation. Please note that this issue is limited to the control panel login process. It does not affect your active cloud services. If you experience any issues when logging in, please do not hesitate to contact our support team via email [email protected] We apologise for the inconvenience.

  2. identified May 04, 2026, 12:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 04, 2026, 12:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 04, 2026, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 04, 2026, 01:21 PM UTC

    This incident has been fully resolved. Please contact our support team via live chat or [email protected] if you have any further questions regarding the incident.

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