UNLV incident

MyUNLV not performing as expected

Minor Resolved View vendor source →

UNLV experienced a minor incident on October 2, 2025 affecting MyUNLV, lasting 22h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 12:24 AM UTC
Resolved
Oct 02, 2025, 11:08 PM UTC
Duration
22h 43m
Detected by Pingoru
Oct 02, 2025, 12:24 AM UTC

Affected components

MyUNLV

Update timeline

  1. identified Oct 02, 2025, 12:24 AM UTC

    MyUNLV, my.unlv.nevada.edu, is not performing as expected. Users may experience performance issues such as being logged out of their MyUNLV account or encountering the error message "application server is down at this time". -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi_myunlv

  2. monitoring Oct 02, 2025, 12:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Oct 02, 2025, 03:44 PM UTC

    Work is ongoing to resolve the MyUNLV performance issues. MyUNLV will be brought down to continue troubleshooting and will be unavailable from 8:45 AM until 9:30 AM.

  4. monitoring Oct 02, 2025, 05:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 02, 2025, 11:08 PM UTC

    This incident has been resolved.