UNLV Outage History
UNLV partial outage · 3 active incidents View live status →Pingoru has recorded 102 incidents for UNLV: 97 in the last 12 months and 27 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 173 of 720 (24%) |
| May 2026 | 7 | 395 of 744 (53%) |
| June 2026 | 10 | 567 of 720 (79%) |
| July 2026 | 10 | 427 of 744 (57%) |
| August 2026 | 9 | 226 of 744 (30%) |
| September 2026 | 10 | 430 of 720 (60%) |
| October 2026 | 4 | 374 of 511 (73%) |
Incidents, newest first
Major October 14, 2026 Grubhub not performing as expected 22h 26m Applications
Started Oct 14, 2026, 03:43 PM UTC· resolved Oct 15, 2026, 02:09 PM UTC
- identified Oct 14, 2026, 03:43 PM UTC
Grubhub is not performing as expected. Users may experience issues using Grubhub to submit new orders to on-campus restaurant locations with either the mobile app and the on-campus kiosk. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-grubhub
- monitoring Oct 14, 2026, 04:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 02:09 PM UTC
This incident has been resolved.
Minor September 29, 2026 Workday I-9 Form Informational Error 20d 22h Workday
Started Sep 29, 2026, 11:22 PM UTC· resolved Oct 20, 2026, 09:52 PM UTC
- identified Sep 29, 2026, 11:22 PM UTC
Workday I-9 business process form is not performing as expected. Users with the Administrative Assistant security role may receive an unexpected warning during the Complete Form I-9 business process for new hires. Below is the alert that appears: "Enter a First Day of Employment that matches or is less than 3 days after the worker's hire date. If the First Day of Employment is more than 3 days after the hire date, enter the Overdue Reason." This alert is informational only and will not prevent users from completing or submitting the Form I-9 process. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777
- monitoring Oct 08, 2026, 12:52 AM UTC
Workday will be delivering a fix in Preview in the October 23, 2026 service update and in Production during the November 6, 2026 service update. We sincerely apologize for any inconvenience this may have caused.
- resolved Oct 20, 2026, 09:52 PM UTC
This incident will be resolved following the update on Oct 23rd.
Major September 28, 2026 Central Desert Complex (CDC) Building 9 power outage 1d CDC
Started Sep 28, 2026, 02:46 PM UTC· resolved Sep 29, 2026, 03:28 PM UTC
- identified Sep 28, 2026, 02:46 PM UTC
Central Desert Complex (CDC) Building 9 is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks in Building 9 specifically. No other buildings in the CDC are experiencing power or network related issues at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-cdc-919-outage
- monitoring Sep 28, 2026, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 03:28 PM UTC
This incident has been resolved.
Major September 18, 2026 CertiNext portal not performing as expected 2h 47m Websites
Started Sep 18, 2026, 12:06 AM UTC· resolved Sep 18, 2026, 02:53 AM UTC
- identified Sep 18, 2026, 12:06 AM UTC
The CertiNext portal, https://us.certinext.io/, is not performing as expected. Users may experience issues authenticating and accessing the web portal. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-certinext-portal
- resolved Sep 18, 2026, 02:53 AM UTC
This incident has been resolved.
Minor September 16, 2026 Workday Dashboards not performing as expected 5d Workday
Started Sep 16, 2026, 07:51 PM UTC· resolved Sep 21, 2026, 08:35 PM UTC
- identified Sep 16, 2026, 07:51 PM UTC
Workday dashboards are not performing as expected. Dashboards in Workday are experiencing an issue that may cause data normally visible when running the corresponding report outside the dashboard to be omitted. Additionally, some dashboard worklets may not display scrollbars. Workday has identified the cause of these issues and will implement a fix during the service update on September 18. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777
- resolved Sep 21, 2026, 08:35 PM UTC
This incident has been resolved.
Critical September 15, 2026 Softdocs not performing as expected 3h 37m Rebeldocs
Started Sep 15, 2026, 08:39 PM UTC· resolved Sep 16, 2026, 12:16 AM UTC
- identified Sep 15, 2026, 08:39 PM UTC
Softdocs, https://unlvcontent.etrieve.cloud/, is not performing as expected. Users may be unable to log into the Rebeldocs platform due to licensing engine issues. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-softdoc-license-server
- monitoring Sep 15, 2026, 10:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 12:16 AM UTC
This incident has been resolved.
Critical September 9, 2026 Carol C. Harter Classroom Building Complex (CHB) network outage 1d 21h CBC
Started Sep 09, 2026, 06:59 PM UTC· resolved Sep 11, 2026, 04:43 PM UTC
- identified Sep 09, 2026, 06:59 PM UTC
Carol C. Harter Classroom Building Complex (CHB) is currently experiencing network-related issues. Users may experience wired/wireless connectivity issues with the UNLV network in and around the CHB building. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-chb-beh-outage
- monitoring Sep 09, 2026, 09:15 PM UTC
A fix has been implemented and we are monitoring the results. Network connectivity for the CHB building has been restored.
- resolved Sep 11, 2026, 04:43 PM UTC
This incident has been resolved.
Critical September 9, 2026 UNLV IT Ticketing System not performing as expected 3h 28m Websites
Started Sep 09, 2026, 03:25 PM UTC· resolved Sep 09, 2026, 06:54 PM UTC
- identified Sep 09, 2026, 03:25 PM UTC
The UNLV IT Ticketing System is not performing as expected. UNLV technicians will be unable to both create/escalate tickets and access previously created tickets at this time. UNLV IT services otherwise remain open and available. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-teamdynamix
- monitoring Sep 09, 2026, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2026, 06:54 PM UTC
This incident has been resolved.
Critical September 8, 2026 UNLV Remote Assistance not performing as expected 9m Computing Services
Started Sep 08, 2026, 05:35 PM UTC· resolved Sep 08, 2026, 05:44 PM UTC
- identified Sep 08, 2026, 05:35 PM UTC
The UNLV remote assistance tool, LogMeIn Rescue Assist, is not performing as expected. Certain features within remote desktop sessions with UNLV technicians are not available. Users requiring remote desktop assistance may still receive help from UNLV technicians via Zoom session as a workaround. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-logmein-assist
- monitoring Sep 08, 2026, 05:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 05:44 PM UTC
This incident has been resolved.
Major September 3, 2026 RedCap not performing as expected 5h 39m Applications
Started Sep 03, 2026, 03:53 PM UTC· resolved Sep 03, 2026, 09:33 PM UTC
- identified Sep 03, 2026, 03:53 PM UTC
RedCap, https://redcap.research.unlv.edu/, is not performing as expected. Users may experience issues logging in or using services related to RedCap. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-redcap
- resolved Sep 03, 2026, 09:33 PM UTC
This incident has been resolved.
Critical September 1, 2026 Rebelprint not performing as expected 2d Websites
Started Sep 01, 2026, 04:53 PM UTC· resolved Sep 03, 2026, 05:40 PM UTC
- identified Sep 01, 2026, 04:53 PM UTC
Rebelprint, https://rebelprint.unlv.edu, is not performing as expected. Users may be unable to access the Rebelprint webpage to access printing & scanning features at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-rebelprint
- resolved Sep 03, 2026, 05:40 PM UTC
This incident has been resolved. Rebelprint is accessible for users on the UNLV network and on UNLV VPN.
Major August 31, 2026 Autodesk Inventor Nesting 2026 not performing as expected 9d 20h Applications
Started Aug 31, 2026, 07:20 PM UTC· resolved Sep 10, 2026, 03:51 PM UTC
- identified Aug 31, 2026, 07:20 PM UTC
Autodesk Inventor Nesting 2026 is not performing as expected. Due to license-related issues, Autodesk Inventor Nesting 2026 will be unavailable until the 2027 version is released. All other Autodesk academic applications are working as expected and are unaffected. A workaround is available while these license issues are being resolved; users can request a free academic individual license for Autodesk Inventor Nesting directly from Autodesk Education for both personal and university-barcoded devices as long as it is for academic use. https://www.autodesk.com/education/home -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-autodesk-network-license
- monitoring Aug 31, 2026, 07:35 PM UTC
A workaround is available and we are monitoring the results.
- resolved Sep 10, 2026, 03:51 PM UTC
This incident has been resolved.
Notice August 28, 2026 Google Chat not performing as expected 1h 36m
Started Aug 28, 2026, 08:02 PM UTC· resolved Aug 28, 2026, 09:39 PM UTC
- identified Aug 28, 2026, 08:02 PM UTC
Google Chat, https://chat.google.com, is not performing as expected. Users may experience issues with messages and notifications. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-google-chat
- resolved Aug 28, 2026, 09:39 PM UTC
This incident has been resolved.
Major August 27, 2026 Rebelprint unavailable 1h 35m Computing Services
Started Aug 27, 2026, 02:29 PM UTC· resolved Aug 27, 2026, 04:04 PM UTC
- identified Aug 27, 2026, 02:29 PM UTC
Rebelprint, , is unavailable at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777
- resolved Aug 27, 2026, 04:04 PM UTC
This incident has been resolved.
Minor August 24, 2026 Workday not performing as expected 23h 54m Workday
Started Aug 24, 2026, 04:48 PM UTC· resolved Aug 25, 2026, 04:42 PM UTC
- identified Aug 24, 2026, 04:48 PM UTC
Workday, https://www.unlv.edu/workday, is not performing as expected. Users may be experiencing slowness or login errors when logged into Workday. Connectivity to Workday remains available, though degraded performance and slow loading times have been observed. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777
- resolved Aug 25, 2026, 04:42 PM UTC
This incident has been resolved.
Critical August 14, 2026 LT83 network outage 3d 1h LT83
Started Aug 14, 2026, 06:30 PM UTC· resolved Aug 17, 2026, 07:45 PM UTC
- identified Aug 14, 2026, 06:30 PM UTC
LT83 is experiencing a network outage. Users may experience issues accessing the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lt83-network
- monitoring Aug 14, 2026, 07:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 07:45 PM UTC
This incident has been resolved.
Major August 7, 2026 MyPhoto unavailable 23h 7m Online Photo Submission
Started Aug 07, 2026, 06:27 PM UTC· resolved Aug 08, 2026, 05:34 PM UTC
- identified Aug 07, 2026, 06:27 PM UTC
MyPhoto, , is currently unavailable. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777
- resolved Aug 08, 2026, 05:34 PM UTC
This incident has been resolved.
Major August 6, 2026 Lynn Bennett Early Childhood Education Center (LBC) network not performing as expected 2h 21m LBC
Started Aug 06, 2026, 09:21 PM UTC· resolved Aug 06, 2026, 11:43 PM UTC
- identified Aug 06, 2026, 09:21 PM UTC
Lynn Bennett Early Childhood Education Center (LBC) second floor network is not performing as expected. Users may experience issues with the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lbc-network
- resolved Aug 06, 2026, 11:43 PM UTC
This incident has been resolved.
Minor August 6, 2026 RebelCard not performing as expected 4d 22h RebelCard
Started Aug 06, 2026, 04:54 PM UTC· resolved Aug 11, 2026, 03:48 PM UTC
- identified Aug 06, 2026, 04:54 PM UTC
RebelCard door access, is not performing as expected. Users may experience issues who require door access such as the Law School, Medical School, Honors College, and 24 hour labs might not be able to access those doors at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777
- resolved Aug 11, 2026, 03:48 PM UTC
This incident has been resolved.
Critical August 6, 2026 SPSS (RebelApps) not performing as expected 8h 45m Applications
Started Aug 06, 2026, 03:20 PM UTC· resolved Aug 07, 2026, 12:05 AM UTC
- identified Aug 06, 2026, 03:20 PM UTC
SPSS accessed via RebelApps, https://www.it.unlv.edu/rebelapps, is not performing as expected. Users may experience errors when attempting to launch SPSS from RebelApps. SPSS access via VirtualLab remote hosts, https://www.it.unlv.edu/rebelapps/remote-computer-labs, is performing as expected. Users can access the RebelApps Virtual Lab and launch SPSS from the Windows Application menu. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-spss
- monitoring Aug 06, 2026, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2026, 12:05 AM UTC
This incident has been resolved.
Minor July 30, 2026 Docusign not performing as expected 1h 56m Applications
Started Jul 30, 2026, 08:34 PM UTC· resolved Jul 30, 2026, 10:31 PM UTC
- identified Jul 30, 2026, 08:34 PM UTC
Docusign eSignature is not performing as expected due to an outage from the Docusign service provider. Users may be unable to prepare, review, or sign documents when using Docusign. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-docusign
- resolved Jul 30, 2026, 10:31 PM UTC
This incident has been resolved.
Major July 30, 2026 ACE Multi-Factor Authentication resets not performing as expected 1d 13h Applications
Started Jul 30, 2026, 01:45 AM UTC· resolved Jul 31, 2026, 03:38 PM UTC
- identified Jul 30, 2026, 01:45 AM UTC
ACE Multi-Factor Authentication (MFA) resets, https://ace.unlv.edu, are not performing as expected. Users attempting a Multi-Factor Authentication (MFA) reset on the ACE Self-Service portal will encounter an error. Users can call the IT Help Desk to have an agent manually verify their identity and process the MFA reset on their behalf. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-ace-self-service
- monitoring Jul 30, 2026, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2026, 03:38 PM UTC
This incident has been resolved.
Critical July 28, 2026 CHB Help Desk 3d 1h IT Help Desk - Classroom Building Complex (CHB)
Started Jul 28, 2026, 04:00 PM UTC· resolved Jul 31, 2026, 05:52 PM UTC
- identified Jul 28, 2026, 04:00 PM UTC
The CHB Help Desk is currently closed due to building HVAC/temperature issues. Please visit our Student Union location (SU 231) for assistance. We apologize for the inconvenience and appreciate your patience.
- resolved Jul 31, 2026, 05:52 PM UTC
This incident has been resolved.
Major July 24, 2026 UNLV Mobile App not performing as expected 14h 25m Applications
Started Jul 24, 2026, 01:37 AM UTC· resolved Jul 24, 2026, 04:03 PM UTC
- identified Jul 24, 2026, 01:37 AM UTC
The UNLV Mobile App is not performing as expected. Users may experience issues logging in and accessing their MyUNLV account through the UNLV Mobile App on both Android and iOS. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-unlv-mobile-app
- monitoring Jul 24, 2026, 02:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2026, 04:03 PM UTC
This incident has been resolved.
Major July 18, 2026 William D. Carlson Education Building (CEB) network not performing as expected 1h 33m CEB
Started Jul 18, 2026, 01:30 PM UTC· resolved Jul 18, 2026, 03:03 PM UTC
- identified Jul 18, 2026, 01:30 PM UTC
The William D. Carlson Education Building (CEB) network is not performing as expected. Users may experience issues with the second floor wired and wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-ceb-network
- resolved Jul 18, 2026, 03:03 PM UTC
This incident has been resolved.