UNLV Outage History

Grubhub is not performing as expected. Users may experience issues using Grubhub to submit new orders to on-campus restaurant locations with either the mobile app and the on-campus kiosk. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-grubhub

Central Desert Complex (CDC) Building 9 is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks in Building 9 specifically. No other buildings in the CDC are experiencing power or network related issues at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-cdc-919-outage

The CertiNext portal, https://us.certinext.io/, is not performing as expected. Users may experience issues authenticating and accessing the web portal. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-certinext-portal

Workday dashboards are not performing as expected. Dashboards in Workday are experiencing an issue that may cause data normally visible when running the corresponding report outside the dashboard to be omitted. Additionally, some dashboard worklets may not display scrollbars. Workday has identified the cause of these issues and will implement a fix during the service update on September 18. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Softdocs, https://unlvcontent.etrieve.cloud/, is not performing as expected. Users may be unable to log into the Rebeldocs platform due to licensing engine issues. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-softdoc-license-server

Carol C. Harter Classroom Building Complex (CHB) is currently experiencing network-related issues. Users may experience wired/wireless connectivity issues with the UNLV network in and around the CHB building. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-chb-beh-outage

The UNLV IT Ticketing System is not performing as expected. UNLV technicians will be unable to both create/escalate tickets and access previously created tickets at this time. UNLV IT services otherwise remain open and available. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-teamdynamix

The UNLV remote assistance tool, LogMeIn Rescue Assist, is not performing as expected. Certain features within remote desktop sessions with UNLV technicians are not available. Users requiring remote desktop assistance may still receive help from UNLV technicians via Zoom session as a workaround. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-logmein-assist

RedCap, https://redcap.research.unlv.edu/, is not performing as expected. Users may experience issues logging in or using services related to RedCap. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-redcap

Rebelprint, https://rebelprint.unlv.edu, is not performing as expected. Users may be unable to access the Rebelprint webpage to access printing & scanning features at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-rebelprint

Autodesk Inventor Nesting 2026 is not performing as expected. Due to license-related issues, Autodesk Inventor Nesting 2026 will be unavailable until the 2027 version is released. All other Autodesk academic applications are working as expected and are unaffected. A workaround is available while these license issues are being resolved; users can request a free academic individual license for Autodesk Inventor Nesting directly from Autodesk Education for both personal and university-barcoded devices as long as it is for academic use. https://www.autodesk.com/education/home -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-autodesk-network-license

Google Chat, https://chat.google.com, is not performing as expected. Users may experience issues with messages and notifications. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-google-chat

Rebelprint, , is unavailable at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Workday, https://www.unlv.edu/workday, is not performing as expected. Users may be experiencing slowness or login errors when logged into Workday. Connectivity to Workday remains available, though degraded performance and slow loading times have been observed. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

LT83 is experiencing a network outage. Users may experience issues accessing the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lt83-network

MyPhoto, , is currently unavailable. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Lynn Bennett Early Childhood Education Center (LBC) second floor network is not performing as expected. Users may experience issues with the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lbc-network

RebelCard door access, is not performing as expected. Users may experience issues who require door access such as the Law School, Medical School, Honors College, and 24 hour labs might not be able to access those doors at this time. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

SPSS accessed via RebelApps, https://www.it.unlv.edu/rebelapps, is not performing as expected. Users may experience errors when attempting to launch SPSS from RebelApps. SPSS access via VirtualLab remote hosts, https://www.it.unlv.edu/rebelapps/remote-computer-labs, is performing as expected. Users can access the RebelApps Virtual Lab and launch SPSS from the Windows Application menu. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-spss

Docusign eSignature is not performing as expected due to an outage from the Docusign service provider. Users may be unable to prepare, review, or sign documents when using Docusign. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-docusign

ACE Multi-Factor Authentication (MFA) resets, https://ace.unlv.edu, are not performing as expected. Users attempting a Multi-Factor Authentication (MFA) reset on the ACE Self-Service portal will encounter an error. Users can call the IT Help Desk to have an agent manually verify their identity and process the MFA reset on their behalf. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-ace-self-service

The CHB Help Desk is currently closed due to building HVAC/temperature issues. Please visit our Student Union location (SU 231) for assistance. We apologize for the inconvenience and appreciate your patience.

The UNLV Mobile App is not performing as expected. Users may experience issues logging in and accessing their MyUNLV account through the UNLV Mobile App on both Android and iOS. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-unlv-mobile-app

The William D. Carlson Education Building (CEB) network is not performing as expected. Users may experience issues with the second floor wired and wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-ceb-network

The fifth floor of the Flora Dungan Humanities (FDH) building is experiencing a network outage. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-fdh-network