Is UNLV down?
Last checked 8m ago3 active incidents: Softdocs not performing as expected, ACE Multi-Factor Authentication resets not performing as ex… · +1 more
UNLV is reporting a major outage right now (last checked 8m ago). 3 active incidents on the official status page.
Real-time UNLV status, recent outages, and incident history — pulled directly from UNLV's official status page at https://status.unlv.edu every 5 minutes. Pingoru tracks 184 UNLV services and has captured 47 incidents in the last 90 days (99.46% uptime). Get email, Slack, Discord, or webhook alerts the moment UNLV reports a new incident — free for 5 monitors, no credit card.
Active incidents 3
- Applications
Timeline · 2 updates
- identified · Jul 30, 2026, 10:29 PM UTC
Softdocs Etrieve, https://unlvcontent.etrieve.cloud, is not performing as expected. Users may experience degraded performance affecting Document Retention, Collaboration, and the New Content Experience when logged into Softdocs. Softdocs Support has identified the issue and has a fix ready to deploy. Fix is confirmed to resolve the issue and will be deployed tonight at 7pm PST. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-softdocs
- monitoring · Jul 31, 2026, 04:56 AM UTC
A fix has been implemented and we are monitoring the results.
Latest: A fix has been implemented and we are monitoring the results.
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- Applications
Timeline · 2 updates
- identified · Jul 30, 2026, 01:45 AM UTC
ACE Multi-Factor Authentication (MFA) resets, https://ace.unlv.edu, are not performing as expected. Users attempting a Multi-Factor Authentication (MFA) reset on the ACE Self-Service portal will encounter an error. Users can call the IT Help Desk to have an agent manually verify their identity and process the MFA reset on their behalf. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-ace-self-service
- monitoring · Jul 30, 2026, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
Latest: A fix has been implemented and we are monitoring the results.
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- IT Help Desk - Classroom Building Complex (CHB)
Timeline · 1 update
- identified · Jul 28, 2026, 04:00 PM UTC
The CHB Help Desk is currently closed due to building HVAC/temperature issues. Please visit our Student Union location (SU 231) for assistance. We apologize for the inconvenience and appreciate your patience.
Latest: The CHB Help Desk is currently closed due to building HVAC/temperature issues. Please visit our Student Union location (SU 231) for assistance. We apologize for the inconvenience a…
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Recent outages & incidents
Past 90 days- Applications
Timeline · 2 updates
- identified · Jul 30, 2026, 08:34 PM UTC
Docusign eSignature is not performing as expected due to an outage from the Docusign service provider. Users may be unable to prepare, review, or sign documents when using Docusign. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-docusign
- resolved · Jul 30, 2026, 10:31 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Applications
Timeline · 3 updates
- identified · Jul 24, 2026, 01:37 AM UTC
The UNLV Mobile App is not performing as expected. Users may experience issues logging in and accessing their MyUNLV account through the UNLV Mobile App on both Android and iOS. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-unlv-mobile-app
- monitoring · Jul 24, 2026, 02:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 24, 2026, 04:03 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CEB
Timeline · 2 updates
- identified · Jul 18, 2026, 01:30 PM UTC
The William D. Carlson Education Building (CEB) network is not performing as expected. Users may experience issues with the second floor wired and wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-ceb-network
- resolved · Jul 18, 2026, 03:03 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- FDH
Timeline · 2 updates
- identified · Jul 17, 2026, 02:18 PM UTC
The fifth floor of the Flora Dungan Humanities (FDH) building is experiencing a network outage. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-fdh-network
- resolved · Jul 17, 2026, 03:03 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Applications
Timeline · 3 updates
- identified · Jul 13, 2026, 06:36 PM UTC
The Autodesk Suite is not performing as expected. Users may experience a network license error when attempting to access the latest version of Autodesk 2026. Older versions of Autodesk products, up to and including Autodesk 2025, are not impacted by this outage. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-autodesk-2026
- monitoring · Jul 13, 2026, 10:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 15, 2026, 03:41 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full UNLV outage history
22 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse UNLV outage history →Or sign up free to get alerts when UNLV breaks · 10 free monitors · No credit card
- Started Jul 30, 2026, 10:29 PM UTC · ● 11h 58m
- Docusign not performing as expected ResolvedStarted Jul 30, 2026, 08:34 PM UTC · Resolved Jul 30, 2026, 10:31 PM UTC · 1h 56m
- Started Jul 30, 2026, 01:45 AM UTC · ● 1d 8h
- CHB Help Desk OngoingStarted Jul 28, 2026, 04:00 PM UTC · ● 2d 18h
- Started Jul 24, 2026, 01:37 AM UTC · Resolved Jul 24, 2026, 04:03 PM UTC · 14h 25m
- Started Jul 18, 2026, 01:30 PM UTC · Resolved Jul 18, 2026, 03:03 PM UTC · 1h 33m
- Started Jul 17, 2026, 02:18 PM UTC · Resolved Jul 17, 2026, 03:03 PM UTC · 45m
- Started Jul 13, 2026, 06:36 PM UTC · Resolved Jul 15, 2026, 03:41 PM UTC · 1d 21h