UNLV incident

UNLV IT Ticketing System not performing as expected

Resolved after 3 hours 28 minutes, affecting Websites, on September 9, 2026.

monitoring Sep 09, 2026, 03:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 09, 2026, 03:25 PM UTC
Resolved
Sep 09, 2026, 06:54 PM UTC
Duration
3h 28m
Detected by Pingoru
Sep 09, 2026, 03:25 PM UTC

Affected components

Websites

Update timeline

  1. identified Sep 09, 2026, 03:25 PM UTC

    The UNLV IT Ticketing System is not performing as expected. UNLV technicians will be unable to both create/escalate tickets and access previously created tickets at this time. UNLV IT services otherwise remain open and available. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-teamdynamix

  2. monitoring Sep 09, 2026, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2026, 06:54 PM UTC

    This incident has been resolved.

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