UNLV Outage History

Shadow Lane Campus Advanced Dental Education (SLC-D) is experiencing a network-related outage. Users may experience issues with the wired and wireless network within the SLC-D building. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-slc

Wolfram Mathematica is not performing as expected. Users may experience an authentication error when attempting to access the Mathematica software. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-mathematica

Workday Mobile App is not performing as expected. Users are currently unable to generate PDFs of their pay slips using the mobile app. While Workday works on resolving this issue, the pay slip is still accessible by following these steps: 1. Navigate to "My Payslips." 2. Select the desired pay slip. 3. Click on "Print." A bell icon notification should appear once the pay slip is available for viewing. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

UNLV eFax, fax.voice.unlv.edu, is not performing as expected. Users may experience authentication issues when attempting to access the UNLV eFax login page. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-fax-service

Gmail email classification,https://mail.google.com, is not performing as expected. Users may experience: - Misclassification of emails in their inbox - Additional spam warnings - Receive the following banner for messages from known senders: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We encourage users to follow standard best practices when engaging with messages from unknown senders. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-gmail-misclassification

Beverly Rogers Literature and Law Building (RLL) is experiencing a partial network-related outage on the 4th floor. Users on the 4th floor may experience issues with the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Beverly Rogers Literature and Law Building (RLL) network is not performing as expected. Users may experience issues with the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

RebelApps/Horizon Client, workspaces.unlv.edu, is not performing as expected. Users may receive an error message when attempting to reach workspaces.unlv.edu to access RebelApps or Horizon Client. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-rebelapps

Claudine Williams Hall (CWH) is experiencing a network-related outage. Users may experience issues with UNLV wireless network services (Eduroam, UNLV Sponsored) in and around this building. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-resnet-network

Rebelfiles, https://rebelfiles.unlv.edu/, is not performing as expected. Users may encounter an error when attempting to access their files using RebelFiles. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-rebelfiles

Lucid Suite Premium is not performing as expected. Premium users of Lucid Suite have been downgraded to Free licenses. Edits will now be limited to the 3 most recently created Lucidchart documents and the rest will be view only. Users with a free license, such as students and professors that have signed up for Lucid through Canvas, should not be affected. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lucid-suite

The Lifelong Learning & Continuing Education websites, lifelonglearning.unlv.edu & continuingeducation.unlv.edu, are not performing as expected. Users may experience issues when attempting to access these sites. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lifelong-learning-site

Some UNLV websites are not performing as expected. Users may experience that some websites cannot be accessed currently. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

REBELearn, is not performing as expected. New users are not being provided access at this time. Current users can access REBELearn. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Shadow Lane Dental School (SLC-A) is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Workday Worksheets are not working as expected when using Dynamic Prompt Values. Users may encounter an "Internal Server Error" when running or adding Composite or Matrix reports. A workaround is in place for Workday Worksheets by using dynamic date prompt values to refresh data from Composite or Matrix reports: - Switch affected reports from a dynamic date prompt to a static (non-dynamic) date selection (i.e., choose today’s date instead of “Today” or “Current Moment”) - This allows reports to run successfully until the fix is deployed. - Workday is working on a resolution and plans to release a fix on December 5, 2025. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

The UNLV Involvement Center site, https://involvementcenter.unlv.edu, is not performing as expected. Users may experience issues when attempting to access the site. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-unlv-involvement-center

Lilly Fong Geoscience (LFG) second floor network is not performing as expected. Users may experience issues accessing the wired and wireless network. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lfg-second-floor-network

MiPacs is not performing as expected. Users may experience an error when opening the app. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi_mipacs

A previous issue has been reported by Workday regarding approval of business processes. There was an issue regarding the approval of business processes completed by a delegate on behalf of the original approver. Delegates may have encountered errors or failed transactions when attempting to approve these business processes. If any issues were encountered and if help is still needed, please contact Anthony Guinan at '[email protected]' or '702-895-6515'. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

The UNLV TDX ticketing system is currently experiencing performance issues and may not be functioning as expected. Work requests, inquiries, and emails submitted to UNLV IT or Business Affairs utilizing the TeamDynamix (TDX) platform may be delayed, inaccessible, or unable to process properly during this incident. The UNLV IT Help Desk remains open and available to assist. Work requests can still be submitted by phone at 702-895-0777, or in person at the following locations: - Student Union (SU) 231 - Carol Harter Classroom Building (CHB) B113 We appreciate your patience as our teams work to restore full functionality to TDX. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-tdx

The UNLV IT Ticketing System is not performing as expected. Work requests, inquiries and emails sent over to the UNLV Office of Information Technology may be delayed or inaccessible for the duration of this incident. The UNLV IT Help Desk remains open to accept work requests via phone support (702-895-0777) and to provide assistance in person at both the SU 231 and CHB B113 help desk locations. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-tdx

Shadow Lane Campus Building F (SLC-F) is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-slcf-outage

Workday attachment uploads are not working as expected. Users may encounter a page error when uploading attachments in the 'initiation' step of business processes. This error may prevent users from proceeding with the business process. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Data Lake Data is not performing as expected. Workflows using data from the data lake may experience data loss. If you are using snapshots of this data set, you may not be effected.. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777