- Detected by Pingoru
- Jun 10, 2026, 12:28 PM UTC
- Resolved
- Jun 10, 2026, 12:28 PM UTC
- Duration
- —
Affected: GeorgiaVIEW Online Learning Environment (QPROD)GeorgiaVIEW Online Learning Environment (XPROD)Augusta UniversityGeorgia Southern University
Timeline · 1 update
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resolved Jun 10, 2026, 12:28 PM UTC
Current Status: June 10, 2026, 2:29 a.m. (EST) - The issue has been resolved, and service has been restored. Approximate Window of Impact: Start Time: June 10, 2026, 1:24 a.m. (EST) End Time: June 10, 2026, 2:22 a.m. (EST) Event Initiator: Vendor has not provided root cause at this time. Recovery/Preventative Measures: Root cause is unknown at this time. We sincerely apologize for the impact this disruption may have caused your organization.
Read the full incident report →
- Detected by Pingoru
- May 26, 2026, 01:44 PM UTC
- Resolved
- May 26, 2026, 08:31 PM UTC
- Duration
- 6h 46m
Affected: Gordon State College
Timeline · 3 updates
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investigating May 26, 2026, 01:44 PM UTC
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Ethos SSO. Additional information will be posted here when the issues are confirmed. Components Affected * GeorgiaBEST Banner Managed Services (Gordon State College)
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monitoring May 26, 2026, 02:05 PM UTC
Information Technology Services (ITS) has restored full functionality of Ethos access at Gordon State College. We will continue to monitor this system for stability. If you are still experiencing issues with access to Banner, please contact the USG Service Desk at [email protected] or 877-251-2644.
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resolved May 26, 2026, 08:31 PM UTC
Information Technology Services (ITS) has confirmed that Ethos is functioning normally at this time. In the event that you experience any further issues with Ethos access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 05:47 PM UTC
- Resolved
- May 26, 2026, 08:05 PM UTC
- Duration
- 8d 2h
Affected: Business Intelligence & Analytics
Timeline · 4 updates
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identified May 18, 2026, 05:47 PM UTC
Earlier this morning, Microsoft notified customers of degraded service across their platform. Users may experience slowness or errors when loading dashboards or other Fabric objects. Microsoft updates can be found at https://support.fabric.microsoft.com/support/ This service impacts Enterprise Data Management and Analytics' Business Intelligence and Analytics
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identified May 18, 2026, 06:37 PM UTC
Microsoft PowerBI and Fabric are currently experiencing an outage. Users may not be able to access dashboards or other Fabric objects. Microsoft updates can be found at https://support.fabric.microsoft.com/support/ This service impacts Enterprise Data Management and Analytics' Business Intelligence and Analytics
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monitoring May 18, 2026, 07:53 PM UTC
Microsoft has reported partial recovery and is continuing to apply mitigations across platforms. Users may experience slowness or errors when loading dashboards or other Fabric objects. Microsoft updates can be found at https://support.fabric.microsoft.com/support/ This service impacts Enterprise Data Management and Analytics' Business Intelligence and Analytics
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resolved May 26, 2026, 08:05 PM UTC
Information Technology Services (ITS) has confirmed that Enterprise Data Management and Analytics' Business Intelligence and Analytics is functioning normally at this time. In the event that you experience any further issues with degraded service, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 03:25 PM UTC
- Resolved
- May 18, 2026, 05:32 PM UTC
- Duration
- 2h 6m
Affected: College of Coastal Georgia
Timeline · 2 updates
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investigating May 18, 2026, 03:25 PM UTC
Information Technology Services (ITS) is investigating reports that Degree Works Cloud Services are down for College of Coastal Georgia. Affected users may be experiencing issues with accessing Degree Works. Additional information will be posted here when it becomes available. Sites Affected: College of Coastal Georgia
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resolved May 18, 2026, 05:32 PM UTC
Information Technology Services (ITS) has confirmed the stability of access to GeorgiaBEST Managed Services Degree Works at College of Coastal Georgia. In the event that you experience any further issues with access to GeorgiaBEST Managed Services Degree Works, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 02:02 PM UTC
- Resolved
- May 08, 2026, 02:03 PM UTC
- Duration
- 41s
Affected: GeorgiaVIEW Online Learning Environment (QPROD)
Timeline · 5 updates
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investigating May 08, 2026, 01:59 PM UTC
Information Technology Services (ITS) has been notified that Brightspace is unavailable. D2L is working to restore functionality as quickly as possible. Updates will be provided as they are available.
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monitoring May 08, 2026, 02:01 PM UTC
Between approximately 9:44 p.m. and 9:56 p.m. on Thursday, May 7, 2026, Brightspace was unavailable. Brightspace functionality has been restored, and Information Technology Services (ITS) is currently monitoring. In the event that you experience any further issues with access to with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.
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monitoring May 08, 2026, 02:02 PM UTC
Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally. Approximate Window of Impact: Start Time: 9:44 p.m. Thursday, May 7, 2026 End Time: 9:56 p.m. Thursday, May 7, 2026 In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.
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resolved May 08, 2026, 02:03 PM UTC
Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally. Approximate Window of Impact: Start Time: 9:44 p.m. Thursday, May 7, 2026 End Time: 9:56 p.m. Thursday, May 7, 2026 In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.
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postmortem Jun 09, 2026, 07:46 PM UTC
Postmortem: D2L provided the full event summary for this incident, and it is posted in the GeorgiaVIEW Admin Community under the Sub Module " INC10023559 - Brightspace Issues Reported": [https://community.view.usg.edu/d2l/le/content/7601/viewContent/62278314/View](https://community.view.usg.edu/d2l/le/content/7601/viewContent/62278314/View)
Read the full incident report →
- Detected by Pingoru
- May 07, 2026, 11:52 AM UTC
- Resolved
- May 08, 2026, 06:12 PM UTC
- Duration
- 1d 6h
Affected: OneUSG Connect – DatabaseOneUSG Connect – Core PractitionerOneUSG Connect – Employee and Manager Self-ServiceOneUSG Connect- Careers Applicant Access
Timeline · 3 updates
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investigating May 07, 2026, 11:52 AM UTC
OneUSG Connect is experiencing an unexpected outage and is not available. We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available. If you have questions or concerns, please contact the USG Service Desk by email at [email protected]
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monitoring May 07, 2026, 12:48 PM UTC
OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at [email protected] or 877-251-2644.
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resolved May 08, 2026, 06:12 PM UTC
After monitoring the situation, OneUSG Connect Support has confirmed the stability of OneUSG Connect. The system should continue operating normally. In the event that you experience any further issues with access to OneUSG Connect, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 07:56 PM UTC
- Resolved
- May 07, 2026, 06:20 PM UTC
- Duration
- 22h 23m
Affected: PeachNet Cloud Backup
Timeline · 3 updates
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investigating May 06, 2026, 07:56 PM UTC
Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Cloud Backup. Affected users may be experiencing problems logging into Avamar. Backups are functioning normally, but Avamar login is unavailable. Additional information will be posted here as it becomes available.
-
identified May 07, 2026, 01:58 PM UTC
We are continuing to work on a fix for this issue. Updates will be posted here as soon as they are available.
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resolved May 07, 2026, 06:20 PM UTC
Information Technology Services (ITS) has confirmed that PeachNet Cloud Backup is functioning normally at this time. In the event that you experience any further issues with PeachNet Cloud Backup, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 06:50 PM UTC
- Resolved
- May 06, 2026, 01:46 PM UTC
- Duration
- 18h 56m
Affected: GA DOE K-12 Network
Timeline · 4 updates
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investigating May 05, 2026, 05:05 PM UTC
Network Support Services (NSS) is reporting a multi-site DOE outage. ENA has engaged the last-mile provider. There is currently no ETR. Updates will be posted as they become available. Sites affected: - Bartow County Schools - Buford City Schools - Douglas County Schools - Gordon County Schools - Fulton County Schools - Clarke County Schools - Floyd County Schools Sites running at reduced capacity: - Cherokee County Schools - Clayton County Schools - Hall County Schools
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identified May 05, 2026, 06:50 PM UTC
This is a large-area outage on the Comcast network. Engineers arrived on site at 2:00 p.m. and are troubleshooting to resolve it. The underlying carrier has confirmed a fiber cut at 2505 Marietta Blvd in Atlanta, GA. The damage was caused by a third-party boring machine. At this time, fiber repair teams are actively on site assessing the situation and beginning restoration efforts.
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identified May 06, 2026, 01:39 AM UTC
Repair work is still in progress and technicians are not yet clear of the site. Crews remain on-site actively repairing damaged 216-count and 96-count fiber lines.
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resolved May 06, 2026, 01:46 PM UTC
Network Support Services (NSS) has confirmed that fiber repairs are completed, and we do not expect any further disruption. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 05:51 PM UTC
- Resolved
- Apr 08, 2026, 02:07 PM UTC
- Duration
- 20h 16m
Affected: Atlanta Metropolitan State College
Timeline · 2 updates
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investigating Apr 07, 2026, 05:51 PM UTC
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting with Banner. Additional information will be posted here when the issues are confirmed. Sites Affected: Atlanta Metropolitan State College
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resolved Apr 08, 2026, 02:07 PM UTC
Information Technology Services (ITS) has confirmed the stability of access to GeorgiaBEST Managed Services at Atlanta Metropolitan State College. The system should continue operating normally. In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 03:50 AM UTC
- Resolved
- Apr 02, 2026, 12:16 PM UTC
- Duration
- 8h 26m
Affected: GeorgiaVIEW Online Learning Environment (QPROD)GeorgiaVIEW Online Learning Environment (XPROD)Augusta UniversityGeorgia Southern University
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 12:34 PM UTC
- Resolved
- Apr 03, 2026, 12:27 PM UTC
- Duration
- 1d 23h
Affected: GA DOE K-12 Network
Timeline · 3 updates
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investigating Apr 01, 2026, 12:34 PM UTC
Information Technology Services (ITS) is reporting a multi-site Windstream outage affecting the following locations: - Clay County Schools - Marion County Schools - Terrell County Schools - Terrell RYDC Zayo/ENA is investigating the root cause of the disruptions. There is currently no ETR for resolving the issue, but updates will be posted as they become available.
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identified Apr 01, 2026, 01:29 PM UTC
The Windstream field technician has identified the damage location in Dawson, GA, which was caused by an auto accident. Appropriate repair teams are being engaged to proceed with restoration efforts.
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resolved Apr 03, 2026, 12:27 PM UTC
Network Support Services (NSS) and Zayo/ENA have confirmed that Windstream has restored full functionality of internet access at the affected schools. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 09:00 PM UTC
- Resolved
- Mar 27, 2026, 02:40 PM UTC
- Duration
- 17h 40m
Affected: GeorgiaVIEW Online Learning Environment (QPROD)GeorgiaVIEW Online Learning Environment (XPROD)Augusta University
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 10:08 PM UTC
- Resolved
- Mar 21, 2026, 01:20 AM UTC
- Duration
- 3h 11m
Affected: Savannah State University (QPROD)Savannah State University
Timeline · 2 updates
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identified Mar 20, 2026, 10:08 PM UTC
Savannah State University is currently experiencing a power outage initiated by the power company. The maintenance started Friday, March 20, 2026, at 5:30 p.m. It is expected to be completed by Saturday, March 21, 2026, at 12:00 a.m.
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resolved Mar 21, 2026, 01:20 AM UTC
Savannah State University is back up and online. All associated services have restored. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 05:09 AM UTC
- Resolved
- Mar 20, 2026, 12:22 PM UTC
- Duration
- 7h 13m
Affected: Abraham Baldwin Agricultural CollegeAbraham Baldwin Agricultural College (XPROD)
Timeline · 2 updates
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identified Mar 20, 2026, 05:09 AM UTC
Abraham Baldwin Agricultural College (ABAC) is currently down due to being isolated with multiple fiber maintenances. Updates will be posted here as they become available.
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resolved Mar 20, 2026, 12:22 PM UTC
Abraham Baldwin Agricultural College (ABAC) campus is back up and online as of 2:34 a.m. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Mar 09, 2026, 04:04 PM UTC
- Resolved
- Mar 10, 2026, 03:07 PM UTC
- Duration
- 23h 2m
Affected: Abraham Baldwin Agricultural CollegeAlbany State UniversityAtlanta Metropolitan State CollegeCollege of Coastal GeorgiaColumbus State UniversityDalton State CollegeFort Valley State UniversityGeorgia Gwinnett CollegeGeorgia Southwestern State UniversityMiddle Georgia State UniversitySavannah State UniversitySouth Georgia State College
Timeline · 3 updates
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investigating Mar 09, 2026, 04:04 PM UTC
Information Technology Services (ITS) is investigating reports that Degree Works Cloud Services are down for all Degree Works Cloud hosted institutions. Disruption of one or more components has been reported to the Helpdesk and/or confirmed by ITS staff. Technical teams are being engaged. An additional update will be provided once an investigation has been completed.
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monitoring Mar 09, 2026, 05:40 PM UTC
All reported incidents with Degree Works hosted in Ellucian Cloud are resolved. However, Information Technology Services (ITS) will continue to monitor campus operations to ensure there will be no additional occurrences. In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at [email protected] or 877-251-2644.
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resolved Mar 10, 2026, 03:07 PM UTC
All reported incidents with Degree Works hosted in Ellucian Cloud are resolved. In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 08:46 PM UTC
- Resolved
- Feb 27, 2026, 04:16 PM UTC
- Duration
- 19h 29m
Affected: USO SSO
Timeline · 2 updates
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investigating Feb 26, 2026, 08:46 PM UTC
Systems Support Services (SSS) is investigating reports of intermittent issues with Single Sign On (SSO). Users may experience problems accessing applications that use Single Sign On (SSO) authentication. We will provide an update as soon as more information is available.
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resolved Feb 27, 2026, 04:16 PM UTC
Systems Support Services (SSS) has confirmed that intermittent issues with Single Sign On (SSO) has been resolved. In the event that you experience any further issues with Single Sign On (SSO) authentication, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2026, 12:44 AM UTC
- Resolved
- Feb 25, 2026, 01:59 PM UTC
- Duration
- 13h 15m
Affected: GA DOE K-12 Network
Timeline · 3 updates
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investigating Feb 25, 2026, 12:44 AM UTC
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have Planters Telephone as their last mile provider. ENA has been notified and is currently working with vendors to investigate the root cause. There is no ETR currently. Updates will be provided when possible. Sites Affected: - Bryan County Schools - Bulloch County Schools - Burke County Schools - Cadwell RYDC - Candler County Schools - Jenkins County Schools - Lincoln County Schools - Screven County Schools - Taliaferro County Schools - Wilkes County Schools - Wilkes RYDC
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investigating Feb 25, 2026, 02:11 AM UTC
Network Support Services (NSS) have discovered a fiber cut between Atlanta Georgia, and Jacksonville Florida. The ETR is currently 12:00 a.m.
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resolved Feb 25, 2026, 01:59 PM UTC
Network Support Services (NSS) is reporting that all repairs are completed, and no further disruptions are expected. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 04:53 PM UTC
- Resolved
- Feb 20, 2026, 09:40 PM UTC
- Duration
- 8d 4h
Affected: OneUSG Connect – Benefits: Alight
Timeline · 3 updates
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investigating Feb 12, 2026, 04:53 PM UTC
The OneUSG Connect – Benefits: Alight website is temporarily unavailable. For immediate support, call OneUSG Connect - Benefits at 844-587-4236.
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investigating Feb 16, 2026, 03:21 PM UTC
We are continuing to investigate this issue.
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resolved Feb 20, 2026, 09:40 PM UTC
The OneUSG Connect – Benefits: Alight website is now available. In the event that you experience any further issues with access to OneUSG Connect – Benefits: Alight, please contact OneUSG Connect - Benefits at 844-587-4236.
Read the full incident report →
- Detected by Pingoru
- Jan 31, 2026, 12:23 AM UTC
- Resolved
- Feb 11, 2026, 03:53 PM UTC
- Duration
- 11d 15h
Affected: Georgia Southern University – East Georgia CampusSouth Georgia State College (QPROD)Georgia Southern UniversitySavannah State UniversitySouth Georgia State College
Timeline · 6 updates
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monitoring Jan 31, 2026, 12:23 AM UTC
PeachNet is currently investigating reports of issues with internet service to the following sites: - Georgia Southern University - Georgia Southern University - East Georgia Campus - South Georgia State College - South Georgia State College - Waycross Campus - Savannah State University Affected users may have experienced problems accessing the Network. The sites are currently operational. We are monitoring for stability. Additional information will be posted here as it becomes available.
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investigating Jan 31, 2026, 12:36 AM UTC
PeachNet is currently investigating reports of issues with internet service to the following sites: - South Georgia State College - South Georgia State College - Waycross Campus Affected users may be experiencing problems accessing the Network. Additional information will be posted here as it becomes available.
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monitoring Jan 31, 2026, 12:44 AM UTC
PeachNet is currently investigating reports of issues with internet service to the following sites: - Georgia Southern University - Georgia Southern University - East Georgia Campus - South Georgia State College - South Georgia State College - Waycross Campus - Savannah State University Communications Consulting Group (CCG) is still working to get the services for the Southeast region stabilized and protect paths for sites in Augusta and the Southwest region. Progress is being made, and we are working diligently to get all nodes back up.
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identified Jan 31, 2026, 02:22 AM UTC
Communications Consulting Group (CCG) has all associated services in the Southeast back up and stable. The cause of the outage was a fiber event/break that caused a sync issue with our service/quadflex cards. This propagated throughout the Southeast ring and the Interconnects. Fiber repairs are still ongoing between Savannah - Qwest (QSAV) and Savannah State University (SAV).
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monitoring Feb 02, 2026, 03:20 PM UTC
All sites are back online and being actively monitored for any further issues.
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resolved Feb 11, 2026, 03:53 PM UTC
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of the sites affected. The system should continue operating normally. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 11:14 PM UTC
- Resolved
- Jan 24, 2026, 02:57 PM UTC
- Duration
- 1d 15h
Affected: Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)Georgia State University (XPROD)University of North Georgia (XPROD)
Timeline · 3 updates
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investigating Jan 22, 2026, 11:14 PM UTC
Information Technology Services (ITS) is currently investigating reports of a service disruption with Brightspace - Analytics Builder. It is unavailable currently, starting from January 21, 2026, at 9:00 p.m. (UTC) Users at the following Institutions and organizations may be affected: USG XPROD Institutions: * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) * Georgia State University * University of North Georgia Additional information will be posted here when the issues are confirmed.
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identified Jan 23, 2026, 02:21 PM UTC
Information Technology Services (ITS) has identified a service disruption with Brightspace - Analytics Builder. The issue is stemming from an AWS problem, and we are waiting on the vendor for a complete resolution. Users at the following Institutions and organizations may be affected: USG XPROD Institutions: * Georgia State University * University of North Georgia
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resolved Jan 24, 2026, 02:57 PM UTC
Information Technology Services (ITS) has confirmed that Brightspace by D2L is now functioning normally. In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 09:44 PM UTC
- Resolved
- Jan 23, 2026, 02:19 PM UTC
- Duration
- 16h 34m
Affected: USO Microsoft 365USO Google WorkspaceUSO Corporate ApplicationsUSO Athens OfficeUSO Atlanta OfficeUSO Georgia Film AcademyUSO Shared Services Center
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 09:36 PM UTC
- Resolved
- Jan 23, 2026, 02:42 PM UTC
- Duration
- 17h 6m
Affected: USO Cybersecurity Alerts
Timeline · 2 updates
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investigating Jan 22, 2026, 09:36 PM UTC
The KnowBe4 Phish Alert Button (PAB) is currently unavailable. The vendor is actively investigating the issue. Initial findings indicate that the disruption may be related to multiple outages associated with a Microsoft 365 incident. Additional updates will be provided as more information becomes available. If you have any questions, please feel free to reach out to [email protected].
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resolved Jan 23, 2026, 02:42 PM UTC
Microsoft 365 services have recovered. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 08, 2026, 08:00 PM UTC
- Resolved
- Jan 12, 2026, 03:08 PM UTC
- Duration
- 3d 19h
Affected: Georgia Gwinnett College (QPROD)Georgia Gwinnett CollegeGeorgia State UniversityGeorgia State University (XPROD)University of North Georgia (XPROD)University of North Georgia
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Jan 06, 2026, 01:25 PM UTC
- Resolved
- Jan 06, 2026, 09:25 PM UTC
- Duration
- 7h 59m
Affected: Georgia College and State University (QPROD)Georgia College & State University
Timeline · 3 updates
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identified Jan 06, 2026, 01:25 PM UTC
Communications Consulting Group is reporting that the site is experiencing a loss of power. The site is currently down. Services on the big ring are running on protect/redundant path. Additional information will be posted here as it becomes available.
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monitoring Jan 06, 2026, 01:54 PM UTC
Network Support Services (NSS) is reporting that power has been restored and services are up. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
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resolved Jan 06, 2026, 09:25 PM UTC
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of PeachNet Network - Georgia College & State University. The system should continue operating normally. In the event that you experience any further issues with access to the network, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
- Detected by Pingoru
- Jan 01, 2026, 07:48 PM UTC
- Resolved
- Jan 02, 2026, 01:36 PM UTC
- Duration
- 17h 47m
Affected: Savannah State University (QPROD)Savannah State University
Timeline · 4 updates
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investigating Jan 01, 2026, 07:48 PM UTC
Communications Consulting Group (CCG) is currently investigating reports of issues with PeachNet Network Services at Savannah State University. Affected users may be experiencing problems with access to the Network. Additional information will be posted here as it becomes available.
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identified Jan 01, 2026, 09:15 PM UTC
Communications Consulting Group (CCG) is reporting they received an update from the campus that the data center does not have power. An electrician will be dispatched to address the issue.
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monitoring Jan 01, 2026, 11:04 PM UTC
Communications Consulting Group (CCG) reported power has been restored and Savannah State is back online. No further interruptions are expected.
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resolved Jan 02, 2026, 01:36 PM UTC
After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of network access at Savannah State University. The system should continue operating normally. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Read the full incident report →
