University System of Georgia incident

BMS Year-End Table Freeze Banner Down Time

Resolved after 2 days 6 hours, affecting Abraham Baldwin Agricultural College and Albany State University and 1 more, on June 30, 2026.

resolved Jul 02, 2026, 08:37 PM UTC

Information Technology Services (ITS) has confirmed that Banner Managed Services hosted schools including Valdosta State University have now returned to operational. In the event that you experience any further issues with intermittent down time, please contact the USG Service Desk at [email protected] or 877-251-2644.

Started
Jun 30, 2026, 01:43 PM UTC
Resolved
Jul 02, 2026, 08:37 PM UTC
Duration
2d 6h
Detected by Pingoru
Jun 30, 2026, 01:43 PM UTC

Affected components

Abraham Baldwin Agricultural CollegeAlbany State UniversityAtlanta Metropolitan State CollegeClayton State UniversityCollege of Coastal GeorgiaColumbus State UniversityDalton State CollegeGeorgia Southern University – East Georgia CampusFort Valley State UniversityGeorgia College and State University

Update timeline

  1. identified Jun 30, 2026, 01:43 PM UTC

    Banner Managed Services hosted schools may be experiencing intermittent down times in their Banner Production databases from today, June 30, 2026, until tomorrow July 1, 2026, in preparation for table freeze. This is due to fiscal year-end activities that schools will be completing today to satisfy state audit requirements.

  2. identified Jun 30, 2026, 02:01 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 01, 2026, 07:12 PM UTC

    Banner Managed Services hosted schools have now returned to operational with the exception of Valdosta State University. Updates will be posted here as soon as Valdosta State University is fully operational.

  4. resolved Jul 02, 2026, 08:37 PM UTC

    Information Technology Services (ITS) has confirmed that Banner Managed Services hosted schools including Valdosta State University have now returned to operational. In the event that you experience any further issues with intermittent down time, please contact the USG Service Desk at [email protected] or 877-251-2644.

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