University System of Georgia incident
D2L Impacting Event Notification - D2L Help Center
Resolved after 1 day 1 hour, affecting GeorgiaVIEW Online Learning Environment (QPROD) and GeorgiaVIEW Online Learning Environment (XPROD) and 1 more, on September 16, 2026.
D2L has confirmed that D2L Help Center is functioning normally at this time. In the event that you experience any further issues with D2L Help Center, please contact the USG Service Desk at [email protected] or 877-251-2644.
Affected components
Update timeline
- investigating Sep 16, 2026, 03:33 PM UTC
Beginning around 6:53 a.m. today, some users may experience issues with the D2L Help Center at this address: https://d2lhelp.view.usg.edu/. Service is intermittent right now. Our vendor is actively investigating the issue and working to restore normal service. We will post additional updates as they are available.
- monitoring Sep 17, 2026, 01:49 PM UTC
D2L has restored full functionality of D2L Help Center access. If you are still experiencing issues with D2L, please contact the USG Service Desk at [email protected] or 877-251-2644.
- resolved Sep 17, 2026, 04:39 PM UTC
D2L has confirmed that D2L Help Center is functioning normally at this time. In the event that you experience any further issues with D2L Help Center, please contact the USG Service Desk at [email protected] or 877-251-2644.
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