University System of Georgia incident

Microsoft 365 Teams External Inbound and Outbound Calling Issues Reported

Resolved after 23 hours 8 minutes, affecting USO Microsoft 365, on September 29, 2026.

resolved Sep 30, 2026, 12:32 PM UTC

Microsoft has confirmed that TEAMS is functioning normally at this time. In the event that you experience any further issues with TEAMS, please contact the USG Service Desk at [email protected] or 877-251-2644.

Started
Sep 29, 2026, 01:23 PM UTC
Resolved
Sep 30, 2026, 12:32 PM UTC
Duration
23h 8m
Detected by Pingoru
Sep 29, 2026, 01:23 PM UTC

Affected components

USO Microsoft 365

Update timeline

  1. investigating Sep 29, 2026, 01:23 PM UTC

    Microsoft is investigating issues with its external inbound and outbound calling for Teams. Updates will be posted here as they become available.

  2. monitoring Sep 29, 2026, 01:51 PM UTC

    Microsoft has restored full functionality of Microsoft TEAMS. We will continue to monitor this system for stability. If you still experience issues with external inbound and outbound calling, contact the USG Service Desk at [email protected] or 877-251-2644.

  3. resolved Sep 30, 2026, 12:32 PM UTC

    Microsoft has confirmed that TEAMS is functioning normally at this time. In the event that you experience any further issues with TEAMS, please contact the USG Service Desk at [email protected] or 877-251-2644.

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