University System of Georgia incident
Network Outage - Kennesaw State University - Marietta Campus
University System of Georgia experienced a major incident on September 5, 2025 affecting Kennesaw State University, lasting 12h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 05, 2025, 12:55 AM UTC
Information Technology Services (ITS) is currently investigating reports of issues affecting network access at Kennesaw State University - Marietta Campus. Affected users may be experiencing problems accessing the internet. Additional information will be posted here when it becomes available.
- investigating Sep 05, 2025, 01:43 AM UTC
AGA is continuing to work with Zayo to normalize the SCT to GHBC span as well as dispatch Zayo techs to both KSU campuses. No ETA or ETR at this time.
- investigating Sep 05, 2025, 10:18 AM UTC
The span between Kennesaw State University (KEN) and Kennesaw State University - Marietta Campus (SCT) is back up. We are pending new updates for the Kennesaw State University - Marietta Campus (SCT) to Georgia Highlands College - Bartow Center (GHBC) span.
- resolved Sep 05, 2025, 01:15 PM UTC
Information Technology Services (ITS) has confirmed that network access is functioning normally at this time. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.