GeorgiaVIEW D2L Help Center Issues Reported - SCORM Content Loading

Update timeline

1. resolved Oct 08, 2025, 07:34 PM UTC

   GeorgiaVIEW Impact notification - SCORM Content Loading Impact and Resolved notification notice The D2L Cloud Operations Reliability Engineering CORE advises that an event may have impacted your experience with some of our products and/or services. It is possible for anyone in the listed ORGs had issues with SCORM content loading. Production Environment URL(s): USG QPROD Institutions: * Atlanta Metropolitan State College * Georgia College and State University * Georgia Gwinnett College * Gordon State College * Georgia Highlands College * Kennesaw State University * Savannah State University * South Georgia State College * University of Georgia * USG Training Initiatives USG XPROD Institutions: * Abraham Baldwin Agricultural College * Clayton State University * College of Coastal Georgia * Columbus State University * Dalton State College * East Georgia State College * Fort Valley State University * Georgia State University * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) * Georgia Southwestern State University * Middle Georgia State University * University of North Georgia * University of West Georgia * USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) * Valdosta State University USG Institutions affected: * Augusta * Georgia Southern University This issue occurred on October 7, 2025, at 10:07 p.m. until 10:36 p.m. When the CORE team discovered that there was an issue they investigated discovered that the incident was due to an infrastructure problem and they rebooted the infrastructure and that resolved all the issues of inaccessible SCORM content. Start time Oct 7,10:07 EDT Estimated duration 29m