Resolved after 1 day 3 hours, affecting REDCap, on October 21, 2026.
No further reports have been received. If you are still experiencing problems, please contact the Service Desk at 405-325-HELP (4357) or itsupport.ou.edu.
Affected components
Update timeline
- identified Oct 21, 2026, 06:30 PM UTC
OU IT is currently experiencing issues with REDCap. REDCap instances at https://bbmc.ouhsc.edu and https://redcap.ouhsc.edu are currently unavailable. Technicians are working to restore service as quickly as possible. Please check back at alerts.ou.edu for further updates. We apologize for any inconvenience and thank you for your patience.
- monitoring Oct 21, 2026, 08:36 PM UTC
Service has been restored to REDCap at https://bbmc.ouhsc.edu and https://redcap.ouhsc.edu. OU IT technicians continue to monitor the situation closely. If you are still experiencing problems, please contact [email protected].
- resolved Oct 22, 2026, 10:00 PM UTC
No further reports have been received. If you are still experiencing problems, please contact the Service Desk at 405-325-HELP (4357) or itsupport.ou.edu.
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