University of Oklahoma Outage History
University of Oklahoma is up right nowPingoru has recorded 3 incidents for University of Oklahoma: 3 in the last 12 months and 3 in the last 90 days.
Incidents, newest first
Major October 21, 2026 REDCap Unavailable 1d 3h REDCap
Started Oct 21, 2026, 06:30 PM UTC· resolved Oct 22, 2026, 10:00 PM UTC
- identified Oct 21, 2026, 06:30 PM UTC
OU IT is currently experiencing issues with REDCap. REDCap instances at https://bbmc.ouhsc.edu and https://redcap.ouhsc.edu are currently unavailable. Technicians are working to restore service as quickly as possible. Please check back at alerts.ou.edu for further updates. We apologize for any inconvenience and thank you for your patience.
- monitoring Oct 21, 2026, 08:36 PM UTC
Service has been restored to REDCap at https://bbmc.ouhsc.edu and https://redcap.ouhsc.edu. OU IT technicians continue to monitor the situation closely. If you are still experiencing problems, please contact [email protected].
- resolved Oct 22, 2026, 10:00 PM UTC
No further reports have been received. If you are still experiencing problems, please contact the Service Desk at 405-325-HELP (4357) or itsupport.ou.edu.
Minor October 6, 2026 UPDATED: Multiple OU IT Applications and Services Unavailable 1d 1h Canvas, ClassNav & iAdvise, MyMedia, ONE.ou.edu and 10 more
Started Oct 06, 2026, 03:59 PM UTC· resolved Oct 07, 2026, 05:49 PM UTC
- identified Oct 06, 2026, 03:59 PM UTC
UPDATED: 11:36AM - The vendor, PingID, is experiencing issues affecting OU IT applications and services that use PingID Multi-Factor Authentication and Ping Single Sign-On. Original Message: OU IT is currently experiencing an issue affecting access to multiple applications and services. Users may experience degraded performance within the applications or may be unable to access some applications. OU IT technicians are working to restore services as quickly as possible. Check alerts.ou.edu for updates on affected services and the incident. We apologize for any inconvenience and thank you for your patience.
- monitoring Oct 06, 2026, 05:18 PM UTC
Service has been restored to OU IT applications and services that use PingID Multi-Factor Authentication and Ping Single Sign-On. OU IT technicians continue to monitor the situation closely. If you are still experiencing problems, please contact the Service Desk at 405-325-HELP (4357) or itsupport.ou.edu.
- resolved Oct 07, 2026, 05:49 PM UTC
No further reports have been received. If you are still experiencing problems, please contact the Service Desk at 405-325-HELP (4357) or itsupport.ou.edu.
Minor October 1, 2026 KnowBe4 Intermittent for Norman Campus Users 5d 19h KnowBe4
Started Oct 01, 2026, 05:15 PM UTC· resolved Oct 07, 2026, 01:15 PM UTC
- identified Oct 01, 2026, 05:15 PM UTC
OU IT is currently experiencing issues with KnowBe4. Some Norman campus users may be unable to login to KnowBe4. OU IT technicians are working to restore service as quickly as possible. Please check back at alerts.ou.edu for further updates. We apologize for any inconvenience and thank you for your patience.
- monitoring Oct 06, 2026, 03:35 PM UTC
Service has been restored to KnowBe4. OU IT technicians continue to monitor the situation closely. If you are still experiencing problems, please contact the Service Desk at 405-325-HELP (4357) or itsupport.ou.edu.
- resolved Oct 07, 2026, 01:15 PM UTC
No further reports have been received. If you are still experiencing problems, please contact the Service Desk at 405-325-HELP (4357) or itsupport.ou.edu.