University of Bristol incident

Mandatory training sanctions

Resolved after 50 days 18 hours, affecting Other services and Other services (Other services — Bristol), on March 31, 2026.

monitoring Mar 31, 2026, 02:01 PM UTC

If you are a member of staff or a PGR student, and have lost access to systems from early April 2026, you may have outstanding mandatory training to complete in the Develop portal. You will still be able to access: • Develop • Halo ​• MS Teams • Outlook • UCards – To enter the university buildings You will NOT be able to access: • Library resources • MyERP • ​VPN and any systems behind that You can quickly check here to see the status of your cyber training, whether anything is outstanding: https://cybertrainingstatus.bristol.ac.uk/ For more information please see this SharePoint page: https://uob.sharepoint.com/sites/peopledevelopment/SitePages/Mandatory-Training.aspx ​The main Develop page can also be found here: https://develop.bristol.ac.uk/ilp/pages/login.jsf?faces-redirect=true Please allow 1 hour for access to be reinstated following completion of the training. If the issue persists after an hour, please contact the Service Desk: https://www.bristol.ac.uk/it-services/contacts/

Started
Mar 31, 2026, 02:01 PM UTC
Resolved
May 21, 2026, 08:56 AM UTC
Duration
50d 18h
Detected by Pingoru
Mar 31, 2026, 02:01 PM UTC

Affected components

Other servicesOther services (Other services — Bristol)

Update timeline

  1. monitoring Mar 31, 2026, 02:01 PM UTC

    If you are a member of staff or a PGR student, and have lost access to systems from early April 2026, you may have outstanding mandatory training to complete in the Develop portal. You will still be able to access: • Develop • Halo ​• MS Teams • Outlook • UCards – To enter the university buildings You will NOT be able to access: • Library resources • MyERP • ​VPN and any systems behind that You can quickly check here to see the status of your cyber training, whether anything is outstanding: https://cybertrainingstatus.bristol.ac.uk/ For more information please see this SharePoint page: https://uob.sharepoint.com/sites/peopledevelopment/SitePages/Mandatory-Training.aspx ​The main Develop page can also be found here: https://develop.bristol.ac.uk/ilp/pages/login.jsf?faces-redirect=true Please allow 1 hour for access to be reinstated following completion of the training. If the issue persists after an hour, please contact the Service Desk: https://www.bristol.ac.uk/it-services/contacts/

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