Resolved after 1 day 3 hours, affecting Pure (Research Information System) and Other services (Other services — Bristol), on June 29, 2026.
Access to Pure has been restored. We continue to monitor the situation and await an update from the supplier.
Affected components
Update timeline
- identified Jun 29, 2026, 10:00 AM UTC
We're aware of issues with PURE on the third party's side. Updates will be provided on their support sitye lniked below: https://psp.elsevier.com/productsupportportal/s/issue/a9jTm0000003XCLIA2/ki000490 - To receive updates, please click the blue "Report" button in the Known Issue.
- monitoring Jun 30, 2026, 08:23 AM UTC
Access to Pure has been restored. We continue to monitor the situation and await an update from the supplier.
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