University of Bristol incident

Departmental filestores: Degraded performance

Resolved after 5 days 21 hours, affecting Departmental Filestore and Other services (Other services — Bristol), on June 26, 2026.

identified Jun 26, 2026, 10:09 AM UTC

Due to a server hardware issue, departmental filestores may experience slow response times. Our suppliers are working to repair the fault, but until then, users of departmental filestores may find that files take longer to access. Files saved on Sharepoint/ Onedrive are not affected. We apologise for the inconvenience.

Started
Jun 26, 2026, 10:09 AM UTC
Resolved
Jul 02, 2026, 08:01 AM UTC
Duration
5d 21h
Detected by Pingoru
Jun 26, 2026, 10:09 AM UTC

Affected components

Departmental FilestoreOther services (Other services — Bristol)

Update timeline

  1. identified Jun 26, 2026, 10:09 AM UTC

    Due to a server hardware issue, departmental filestores may experience slow response times. Our suppliers are working to repair the fault, but until then, users of departmental filestores may find that files take longer to access. Files saved on Sharepoint/ Onedrive are not affected. We apologise for the inconvenience.

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