University of Bristol incident

Turnitin UK : Slow loading times and errors

Resolved after 29 minutes, affecting Blackboard, RePlay and Library systems and Other services and 1 more, on May 19, 2026.

identified May 19, 2026, 01:20 PM UTC

Turnitin UK is currently experiencing an unexpected service incident, affecting both students and instructors. When attempting to open a Turnitin submission point, you may experience slow loading times and encounter a Gateway Timeout 504 error . We are liaising with the supplier to resolve the issue and will provide updates via the Digital Education blog https://blackboard.blogs.bristol.ac.uk/2026/05/19/open-turnitin-service-incident-19-may/ If you have any queries, please contact [email protected]

Started
May 19, 2026, 01:20 PM UTC
Resolved
May 19, 2026, 01:50 PM UTC
Duration
29m
Detected by Pingoru
May 19, 2026, 01:20 PM UTC

Affected components

Blackboard, RePlay and Library systemsOther servicesOther services (Other services — Bristol)

Update timeline

  1. identified May 19, 2026, 01:20 PM UTC

    Turnitin UK is currently experiencing an unexpected service incident, affecting both students and instructors. When attempting to open a Turnitin submission point, you may experience slow loading times and encounter a Gateway Timeout 504 error . We are liaising with the supplier to resolve the issue and will provide updates via the Digital Education blog https://blackboard.blogs.bristol.ac.uk/2026/05/19/open-turnitin-service-incident-19-may/ If you have any queries, please contact [email protected]

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