University of Bristol incident

Turnitin UK : Slow loading times and errors

University of Bristol experienced a minor incident on May 19, 2026 affecting Blackboard, RePlay and Library systems and Other services and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started: May 19, 2026, 01:20 PM UTC
Resolved: May 19, 2026, 01:50 PM UTC
Duration: 29m
Detected by Pingoru: May 19, 2026, 01:20 PM UTC

Affected components

Blackboard, RePlay and Library systemsOther servicesOther services (Bristol)

Update timeline

identified May 19, 2026, 01:20 PM UTC

Turnitin UK is currently experiencing an unexpected service incident, affecting both students and instructors. When attempting to open a Turnitin submission point, you may experience slow loading times and encounter a Gateway Timeout 504 error . We are liaising with the supplier to resolve the issue and will provide updates via the Digital Education blog https://blackboard.blogs.bristol.ac.uk/2026/05/19/open-turnitin-service-incident-19-may/ If you have any queries, please contact [email protected]