University of Bristol incident

Network issues in BDFI

Minor Resolved View vendor source →

University of Bristol experienced a minor incident on May 12, 2026 affecting Wired network and Wireless network and 1 more component, lasting 23d 3h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 10:46 AM UTC
Resolved
Jun 04, 2026, 01:59 PM UTC
Duration
23d 3h
Detected by Pingoru
May 12, 2026, 10:46 AM UTC

Affected components

Wired networkWireless networkOther services (Bristol)

Update timeline

  1. investigating May 12, 2026, 10:46 AM UTC

    We are aware of network issues that are affecting the BDFI on Avon Street. The team are currently investigating.

  2. investigating May 12, 2026, 12:01 PM UTC

    We are currently investigating the incident

  3. monitoring May 15, 2026, 10:28 AM UTC

    The cause of this issue was a fibre break which is being repaired by our 3rd party contractors. They have advised that they are still working on the cabling and it should be finished mid afternoon, but will require further testing next week. Connectivity to the BDFI should be restored