University of Bristol incident

Network Issues : Multiple Resources Affected

Major Resolved View vendor source →

University of Bristol experienced a major incident on May 6, 2026 affecting Departmental Filestore and myERP - Finance & HR system and 1 more component, lasting 20h 30m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 11:44 AM UTC
Resolved
May 07, 2026, 08:14 AM UTC
Duration
20h 30m
Detected by Pingoru
May 06, 2026, 11:44 AM UTC

Affected components

Departmental FilestoremyERP - Finance & HR systemStudent Information Systems (SITS)Websites and IntranetsOther servicesOther services (Bristol)

Update timeline

  1. investigating May 06, 2026, 11:44 AM UTC

    We are aware of ongoing issues with users not being able to access Network Filestores, MyERP, SITS:eVision, and the University Website. We are currently investigating and implementing a workaround while we look to resolve the issue.

  2. identified May 06, 2026, 01:19 PM UTC

    SITS is now accessible.

  3. identified May 06, 2026, 01:21 PM UTC

    The University website is also functioning as expected.

  4. identified May 06, 2026, 01:48 PM UTC

    Departmental Filestore is working as expected.