Unit21 AI experienced a critical incident on July 12, 2025 affecting Rules and Data Ingestion, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
RulesData Ingestion
Update timeline
- investigating Jul 12, 2025, 01:30 PM UTC
We are experiencing issues ingesting data due to database constraints. Rest assured we have a backup logging system to insure all data will be ingested eventually when the issue is resolved. Thank you for patience.
- investigating Jul 12, 2025, 01:39 PM UTC
We are continuing to investigate this issue.
- resolved Jul 12, 2025, 02:33 PM UTC
Rules and data ingestion services are back to operational.