Unit21 AI incident

Users unable to access Unit21

Notice Resolved View vendor source →

Unit21 AI experienced a notice incident on July 16, 2026, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 08:36 AM UTC
Resolved
Jul 16, 2026, 11:40 AM UTC
Duration
3h 4m
Detected by Pingoru
Jul 16, 2026, 08:36 AM UTC

Update timeline

  1. investigating Jul 16, 2026, 08:36 AM UTC

    We are currently investigating issues with users unable to access Unit21

  2. identified Jul 16, 2026, 09:41 AM UTC

    We identified that this issue is caused by Amazon CloudFront outage (https://health.aws.amazon.com/health/status).

  3. resolved Jul 16, 2026, 11:40 AM UTC

    This incident has been resolved.