Unit21 AI incident

Partial failures during SAR creation

Major Resolved View vendor source →

Unit21 AI experienced a major incident on April 24, 2026 affecting Report Filing (SAR/STR), lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 02:42 PM UTC
Resolved
Apr 24, 2026, 05:16 PM UTC
Duration
2h 34m
Detected by Pingoru
Apr 24, 2026, 02:42 PM UTC

Affected components

Report Filing (SAR/STR)

Update timeline

  1. investigating Apr 24, 2026, 02:42 PM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 03:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 24, 2026, 05:10 PM UTC

    Fix has been identified and deployed

  4. resolved Apr 24, 2026, 05:16 PM UTC

    This incident has been resolved.