Unit21 AI Outage History

Unit21 AI is up right now

Unit21 AI had 31 outages in the last 2 years totaling 6h 27m of downtime — averaging 1.3 incidents per month.

There were 31 Unit21 AI outages since June 21, 2024 totaling 6h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.us.prod1.unit21.com

Minor August 7, 2024

Case Ingestion Slowed

Detected by Pingoru
Aug 07, 2024, 07:10 PM UTC
Resolved
Aug 07, 2024, 08:20 PM UTC
Duration
1h 10m
Affected: Cases APIData Ingestion
Timeline · 2 updates
  1. monitoring Aug 07, 2024, 07:10 PM UTC

    Case ingestion has been slowed, but we're monitoring a solution.

  2. resolved Aug 07, 2024, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 7, 2024

Alert Ingestion Slowed

Detected by Pingoru
Aug 07, 2024, 06:44 PM UTC
Resolved
Aug 07, 2024, 08:20 PM UTC
Duration
1h 35m
Affected: Alerts APIData Ingestion
Timeline · 2 updates
  1. monitoring Aug 07, 2024, 06:44 PM UTC

    We have identified the issue and monitoring resolution.

  2. resolved Aug 07, 2024, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 2, 2024

Alert attachments from google drive not working

Detected by Pingoru
Aug 02, 2024, 10:24 PM UTC
Resolved
Aug 02, 2024, 11:34 PM UTC
Duration
1h 9m
Affected: Alerts API
Timeline · 2 updates
  1. identified Aug 02, 2024, 10:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 02, 2024, 11:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 2, 2024

Errors editing teams

Detected by Pingoru
Aug 02, 2024, 07:54 PM UTC
Resolved
Aug 02, 2024, 09:04 PM UTC
Duration
1h 9m
Affected: User Management
Timeline · 2 updates
  1. identified Aug 02, 2024, 07:54 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 02, 2024, 09:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 26, 2024

Cannot Add Attachments To Alerts

Detected by Pingoru
Jul 26, 2024, 04:32 PM UTC
Resolved
Jul 26, 2024, 05:39 PM UTC
Duration
1h 7m
Affected: Case Management
Timeline · 3 updates
  1. identified Jul 26, 2024, 04:32 PM UTC

    We identified an issue adding attachments to alerts. We've identified the root cause and will issue a hotfix ASAP.

  2. identified Jul 26, 2024, 04:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 26, 2024, 05:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 21, 2024

Rule Details UI Crash

Detected by Pingoru
Jun 21, 2024, 04:07 PM UTC
Resolved
Jun 21, 2024, 04:21 PM UTC
Duration
13m
Affected: Rules
Timeline · 2 updates
  1. identified Jun 21, 2024, 04:07 PM UTC

    We are experiencing crashes on the Rule Details page, this issue is contained to the frontend and rules are running as expected.

  2. resolved Jun 21, 2024, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →